Caliber - Columbia - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Kept me informed throughout process. Felt like they were looking out for me.
Customer Service - 5.0/5.0 -
Stellar from start to finish
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This was my second experience with. Caliber. Both time they met my expectation in vehicle repairs. I will highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was great. I understand they had to follow Hondas criteria which held everything back a day or two. That was fine. Car looks great and runs perfectly
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
I was running late to pick up my car. They stayed open me to pick it up just before Christmas
Returned Clean
My Experience - 5.0/5.0 -
The experience was amazing! Joshua took such good care of my car and kept me knowledgeable every step of the process. Great care and attention was given to my repair and even a little detail of trying to get a stain off the inside of the drivers running board! Wow!!! How unexpected and how thoughtful. I truly cannot thank you enough. Mercedes refused to work with me even though I’m under 2 warranties. Caliber solved my issue and got me back in my car. I’m so grateful. Merriest of Christmases and Blessings for a Happy New Year! Sincerely, Kristen
Likely to Recommend - 5.0/5.0 -
My coworker told me that they had a repair a few years back and took the car back much later and caliber made it right for them. I like companies that do this. I’m so pleased with my repairs. Thank you to all the guys that worked on my car.
Repair Quality - 5.0/5.0 -
Caliber did a first rate job on my repair. And they cleaned all the broken glass out of my car. They even tried to get a spot off my running board. Amazing work ethic. I so appreciate that.
Customer Service - 5.0/5.0 -
Joshua took such good care of me and my car. He kept me informed every step of the process. I really appreciated that.
My Experience - 5.0/5.0 -
They do excellent work and I appreciate how they kept me updated on the status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my 2nd time using Caliber Collision and just like the first time, they were excellent. The repair was delayed thru no fault of theirs ( Thanks State Farm 🤬) but they kept me updated and did a great job! Would definitely use again!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The paint color match was spot on for my vehicle. I was a bit disappointed with the fact that from the side view, you can still see “waves” or “ripples” from where the damage was done and repaired. It was minor damage so I did not expect to be able to visibly see the repair site, once the work was done, but you can still see it from the side view. From a head on view it looks great, however. There are also still scratches/scapes on the lower/bottom side of my passenger mirror that was not fixed. When I picked up my vehicle, it was offered for it to be “wiped off”, but it looks to be more than a wipeable issue as there are scratches. I already had my rental car return processed so I needed to take my vehicle home.
Customer Service - 5.0/5.0 -
The customer service was lovely, Sierra and Michael were kind and helpful each time I spoke with them. There was also another female tech (dark hair) that looked at my vehicle with me when I dropped it off, prior to repairs, who was very kind. I cannot recall her name.
Returned Clean
My Experience - 5.0/5.0 -
I’m blessed to have met everyone in trust in your kindness
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely happy with how fast my repairs were done. I was also very impressed with Caliber Collision keeping me up to date on the progress of the repairs. I would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I experienced Expedient courteous service,.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The top tail light in the rear window isn’t working and there’s a warning on the dash. We need to bring it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
It seems my hood won't stay open now.great work every else though!..it used to be able to stay open with the air enforced arms but now after a min or so it wants to close on its own.