Caliber - Columbia IL
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a quick and excellent job. Excellent, friendly, and caring staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service!! Tristan was so nice and gave me great updates, as well as finished it ahead of schedule. Mellisa at the front desk made everything easy and seamless. She did a great job as well. Wonderful experience. I’ll be brining my other two cars in for service as well. Thank you all! Sorry if I messed the names up, but I’m sure you can figure it out 😁
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will be recommending them in the future.
Repair Quality - 4.5/5.0 -
There were some minor imperfections but the gentleman who inspected the car with us was quick to offer us fix actions.
Customer Service - 5.0/5.0 -
Everyone was very professional and we had a great experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When my car was returned to me it felt like a brand new car due to the great attention to detail!
Customer Service - 5.0/5.0 -
The customer service provided made the process very smooth. I was informed each step of the way, and the team was so friendly, knowledgeable, and prompt.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional, made my car look like nothing ever happened, kept me updated, and got everything done on schedule.
Repair Quality - 5.0/5.0 -
My car looks like nothing ever happened! I did have an issue with the door sticking, which they made right without an issue.
Customer Service - 5.0/5.0 -
Everyone I talked to was very professional, answered my questions, and made me feel like a valued customer.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Fender doesn’t really line up with the headlight on the side that was hit. All the other damage is fixed though. Drives nice and straight.
Customer Service - 4.0/5.0 -
A little confusing getting a hold of the right location and scheduling a drop off. Nice once we got there though
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did quality work on my car. I couldn't be more satisfied.
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great. Faster than anticipated.
Customer Service - 5.0/5.0 -
All good