Caliber - Columbia IL

4.5 (641reviews)
89%
156 Southwoods Ctr,  Columbia,  IL  62236

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (641)

Likely to Recommend

I would recommend it to anyone

Repair Quality

The technicians were very professional and Joe was a delight.

Customer Service

Mellissa was very professional and thoughtful.

Likely to Recommend

Repair Quality

Did a great job

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My truck looks great. Who ever did the final cleanup did an awesome job inside and out 👍

Likely to Recommend

Repair Quality

Very satisfied with the repairs and the detailed cleaning after the work was completed 👍

Customer Service

Joe was excellent. I have worked with Joe on other accident repairs when he was at other shops.

Returned Clean

Likely to Recommend

Repair Quality

Thank you for quick repair and the truck was very clean. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Though it took a couple of times to get the repairs right, Caliber Collision returned and completed the repair to my satisfaction. I have used Caliber Collision in the past and they will continue to be my company of choice if I ever need repairs to my cars in the future.

Likely to Recommend

Repair was completed in a timely manner, looked really good, and personnel were very helpful.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a wonderful job on fixing my Lexus . The inside of my car was so nice and clean as well . Would definitely recommend Caliber Collision.

Likely to Recommend

Repair Quality

Caliber collision did a great job on my car

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very Good and Precise Work Done

Customer Service

Very Good Response

Returned Clean

My Experience

Have not seen finished car yet, will see it tomorrow around 9:00AM. But as for service people, have to say the best ever. Always gave their name made a promise to call and followed though, very polite, and very informed. Thank U much for your good service. Appreciate all you did to service me.

My Experience

Melissa in the office was outstanding and the workmanship from the garage supreme

Likely to Recommend

Repair Quality

Wonderful place to deal with. Nice friendly staff and their work was great and done in a timely manner. Would highly recommend them

Customer Service

Likely to Recommend

I WOULD TELL THEM YOU DO FANTASTIC WORK BUT THE FACT SOMEONE WENT THROUGH THE INSIDE OF MY VEHICLE DOESN'T SIT RIGHT.

Repair Quality

SATISFIED WITH WORK THAT WAS PERFORMED. TROUBLED THAT THE INSIDE OF MY CAR WAS RANSACKED AND RUMAGED THROUGH. I UNDERSTAND HAVING TO POSSIBLE REMOVE THINGS OUT OF TRUNK FOR REPAIRS ON BACK BUMPER, BUT GLOVE BOX, CENTER CONSOLE, TRAY IN FRONT OF CENTER CONSOLE AND SMALL CUBBY UNDER RADIO WERE ALL SEARCHED THROUGH. I DIDNT HAVE ANYTHING OF ANY VALUE SO I DON'T BELIEVE ANYTHING IS MISSING BUT I'M STILL UPSET THAT WHOEVER IT WAS FELT THE NEED TO TOUCH THINGS INSIDE MY VEHICLE WHEN YOU WERE REPAIRING THE EXTERIOR.

Customer Service

I WAS KEPT UP TO DATE WITH PROGRESS OF REPAIRS

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks to the whole at team At Caliber Collision, I'll be seeing you soon.

My Experience

Looks great! I would definitely recommend you to the next customer. Great customer service as well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean