Caliber - Columbia IL
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There are few scratches that weren’t there before the repairs, also the rear passenger corner is not aligned with the overall height of the vehicle.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication. Good work on vehicle.
My Experience - 5.0/5.0 -
I really like the work that was done on my Kia Sportage. Nathan is fantastic. I would definitely recommend Caliber Collision in Columbia, Illinois. Thanks guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for keeping me updated during the repair process. It was good to know that my car was being repaired in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate the time and effort they put into fixing my mirror. Dropping my car off until they received my part really helped with coordinating my work schedule too. Very friends, easy to work with, and flexible. Highly recommend anytime you need your car fixed. Ive used them twice and both times had great experiences with no issues driving off the parking lot.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely wonderful service!
Customer Service - 5.0/5.0 -
Perfect
My Experience - 5.0/5.0 -
You all were great. Consistent communication throughout the process, even with advocating on my behalf with the dealership. Appreciate you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The inside of my car was spotless when given for repairs. It was returned a muddy mess. Also, the dash light was not addressed and caused me 3 more days of work and 1 more xtra day without a car when I had to find someone else to do the repair.
My Experience - 5.0/5.0 -
Great customer service and alway over communicated with the progress of my SUV.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everyone was super nice and amazing it didnt take long to repair my car at all i will be telling everyone about them!
Customer Service - 5.0/5.0 -
everyone was super nice and amazing it didnt take long to repair my car at all i will be telling everyone about them!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone was professional and honest.
Repair Quality - 5.0/5.0 -
Their communication was great from the start. Everything that was discussed with me seemed to be spot on. True and accurate.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
They did a great job. I loved getting the daily texts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff very efficient and amazing communication with the updates on my vehicle
My Experience - 5.0/5.0 -
Nate was great. Professional, friendly and the work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, great work, Nate kept me up to date as repairs went on.