Caliber - Columbia IL
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
Too expensive for amount of damage.
Repair Quality - 5.0/5.0 -
Too expensive for the little amount of damage.
Customer Service - 5.0/5.0 -
Too expensive for amount of damage.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our experience at Caliber was top notch from the moment we called to schedule. We appreciated the helpful attitudes of everyone and the app to communicate was really great to keep us in the loop. Thank you for making the process quick and easy for us!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I felt so comfortable leaving my car. They all were service oriented and very transparent on the process from start to finish. My car looks awesome! I am appreciative of all who touched it!
Likely to Recommend - 5.0/5.0 -
Already did!
Repair Quality - 5.0/5.0 -
Great service, from the ladies at the desk to the rental car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well Done. Looks great! Just what I wanted! Thank you! I will pass on to others your good work!
My Experience - 5.0/5.0 -
Everbody treated us very nice and the car was repaired like it is brand new a job well done. The team deserves a gold star.
Likely to Recommend - 5.0/5.0 -
Yes they are good
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0 -
They were very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It may have taken a little longer than expected but satisfaction upon completion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys are awesome! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with how my car turned out. The staff was very friendly and handled my claim professionally.
My Experience - 5.0/5.0 -
Nate and the crew were amazing to work with. I was kept updated on where my car was in the process the whole time they had my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nate with Caliber was amazing to work with. He went above and beyond to make sure my car was well taken care of. Would recommend Caliber Collision to all my family and friends.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job and worked really hard to ensure everything was taken care of to a high standard. Would definitely recommend them! Thanks for all of your hard work!
My Experience - 0.0/5.0 -
You did not fix everything that should have been fixed and took my payment very unhappy
My Experience - 0.0/5.0 -
The jeep is top notch work but the process is very frustrating. I understand things take a long time but to hear over and over that you have a completion date only to get another completion date. I do appreciate your effort with taking care of the extra rental time
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 3.0/5.0 -
It was frustrating to keep getting completion dates and info that didn’t happen