Caliber - Conway - Southeast

4.8 (769reviews)
95%
1215 Thomas G Wilson Dr,  Conway,  AR  72032

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (769)

Likely to Recommend

Repair Quality

Customer Service

Emily Cluckey was a pleasure to deal with. Extremely professional and genuine. Give that lady a raise!

Returned Clean

My Experience

Both ladies I dealt with were fantastic. They gave me all the information I needed and got my car back within a month!

Likely to Recommend

Everyone I worked with was amazing

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber did a great job on restoring our vehicle back to normal, keeping us up to date on the estimate, the progress of repairs, and had very professional and friendly employees. We would definitely use Caliber again.

My Experience

Caliber Collision team was very helpful. Got my car repairs done quickly. They were available for any questions when I called. Hope I don’t need to use them again but if I do I would want to use Southside Caliber Colt.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They are really nice people

Likely to Recommend

Repair Quality

Customer Service

My Experience

The lady at the front desk and Emily were very pleasant and inviting. They explained everything well and kept me updated via text and by phone. I would definitely recommend them to others!

My Experience

Superior service. The Team was great in all areas.

My Experience

Customer service was amazing and the team treated me like family. Repairs were completed ahead of schedule!!! Absolute best experience I have had with a collision repair shop by far!!

My Experience

The entire team was amazing to work with. They were all friendly and helpful. They were willing to work with me to get the bumper I wanted and get it installed rather than the OEM bumper and the work looks amazing!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was great and very professional kept me updated about the progress on my car and dealt with the insurance company for my rental

Likely to Recommend

Repair Quality

Mrs Emily was awesome

Customer Service

She was really professional

Returned Clean

Likely to Recommend

Repair Quality

Exceptional work and the ladies at the front desk went over and beyond to assist me.

Customer Service

Returned Clean

My Experience

The repair looks amazing and your staff is top notch.

Likely to Recommend

Repair Quality

Awesome service and staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Superior customer service, quality and fast repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work was fast and looks like new.

Customer Service

The staff was friendly and kept me up to date throughout the process.

Returned Clean

My Experience

Emily and the front desk staff were very friendly and helpful. They made a stressful situation easier by providing updates and finishing the repairs pretty quickly. I also appreciate Emily explaining the process so I knew what all was being done with the car. I would definitely recommend Caliber Collision to our friends and family!

Likely to Recommend

Repair Quality

Everything was explained and the repairs look great.

Customer Service

The front desk staff and Emily were the best at answering any questions and provided outstanding customer service!

Returned Clean

My Experience

Well I got my car back and they broke the hubcap on my wheel and the broken parts of the my car were left inside my vehicle and there is a maintenance tire light that comes on when I start my car up

Likely to Recommend

Repair Quality

My only issue is that I wish caliber collision would have kept the lines of communication open a little more

Customer Service

Returned Clean