Caliber - Conway - Southeast
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They exceeded my expectations.
Repair Quality - 5.0/5.0 -
Courteous, open, easy to understand, made me feel I was appreciated, cordial staff, easy process, kept informed.
Customer Service - 5.0/5.0 -
Excellent, courteous, informational, seamless process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. Super nice people and seems like thorough work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice and explained everything in full. My car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ryan is the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber to everyone.
Repair Quality - 5.0/5.0 -
John is the best service technician I have ever encountered. He is so kind, knowledgeable, and goes above and beyond. Thank you, John!
Customer Service - 5.0/5.0 -
I mainly spoke with John and Faith and they were polite, understanding and provided the best customer service possible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
this was a great experience for me. these guys where very quick with my vehical and paid close attention to detail I appreciate the whole team that worked on my jeep thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
amazing job
Customer Service - 5.0/5.0 -
very helpfull
My Experience - 5.0/5.0 -
I did a happy dance. These guys made me love my truck again. They went beyond my expectation-they were determined to outshine! RESTORED THE RHYTHM OF MY LIFE THANKS GUYS
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
See all previous comments for details.
Repair Quality - 0.5/5.0 -
The bumper wasn't sanded and has visible parting lines, they didn't pop out the plastic on one air vent on the bumper guard, the damage side fog light isn't working, and the paint is a slightly different color. It's bad but they wouldn't keep it so I was forced to turn in the rental and take my car. I signed for it but wrote a note on the paper below my signature. I have pics if needed. They said they would make it right but I have doubts. Nothing was written in paper. This was my first "new" car since 2011. I've had it less than a year and it looks like thus now. :(
Customer Service - 3.5/5.0 -
Receptionist was lovely, the rep was nice, and the GM says to give him 48hrs to figure out how to move forward with making things right with my car but I don't appreciate the BS I was told about the parting lines and how they can't sand them because they could make it uneven and it might "look worse." Lies. I was told lies. I was also told the bumper was a factory part yet the estimate said it was not. Again lies. I should have used another shop but they quoted me twice the price. Now I know why.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My truck looks very very good I’m very satisfied…✅good customer service…!
Likely to Recommend - 5.0/5.0 -
No problem recommending them
Repair Quality - 5.0/5.0 -
Truck looks great.good customer service.
Customer Service - 5.0/5.0 -
Truck looks great l.good customer service.