Caliber - Conway - Southeast
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I absolutely loved the texting telling me the status of my car! Lol The car looks and drives amazing. Thank you for everything
Likely to Recommend - 5.0/5.0 -
I will be back if I ever need my car fixed again
Repair Quality - 5.0/5.0 -
Amazing people helped me get back in my car quickly! Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They very professional and always keep me updated about the progress during the process . Would recommend you to others. Thank you
My Experience - 5.0/5.0 -
We were very pleased with the knowledgeable and professional lady, Angela ?who went over the repairs with us and helped make our experience a good one with Caliber. We also want to bring light to those mechanics and painters who stayed late to speed up the repair process so my husband could pick up his truck sooner than the original repair date. Thank you! 🤩
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks good as new, very pleased with our repair team and I’d like to put a big shout out to Angela for making the process easy as can be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks a good as new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at the location in Conway were very professional. Faith and Damien maintained good communication from start to finish. They thoroughly explained the process, working with the insurance company and the rental car pickup/drop off. My car was turned around faster than expected and looked like brand new. Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. Great Customer Service!!!!!!
My Experience - 5.0/5.0 -
You guys were very helpful, and did a great job.
My Experience - 5.0/5.0 -
Work was done to perfection in an extremely short time. I was kept informed almost daily as to the progress of the repair. Vehicle was detailed from bumper to bumper when I picked it up. Excellent teamwork and extremely accommodating personnel. I highly recommend Caliber Collison with a rating of 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience, fast work, kept me informed almost daily as to the progress of repair. Vehicle was completely detailed and it looked great. I would highly recommend Caliber collision
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you. I really appreciate the updates through text.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
They forgot to tighten the lug nuts on the wheel which caused a vibration and could have caused a serious accident. Note this is my grandmothers handicap van. I had to fix the issue myself.
Customer Service - 2.5/5.0 -
No update to what was actually going on until I called and asked.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
i am still missing a piece on the inside of my passenger door. mentioned it yesterday and sent photo to email and never heard back. the coloring is off on the plastic pieces on the bottom of my doors. I don’t know if one of the panels wasn’t replaced or something but the colors look different between them now
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision was able to get my vehicle in quickly and did a great job with the repair. Damian was friendly and helpful throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First class experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied. The great team very professional. Always kept me informed.
My Experience - 5.0/5.0 -
I will always bring my car to this business!! You all were very proactive in communication and made sure my car was safe and nothing was left unseen- thank you for making my car pretty again but more thank you for making it safe to drive!!