Caliber - Conway - Southeast

4.7 (762reviews)
94%
1215 Thomas G Wilson Dr,  Conway,  AR  72032

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (762)

Likely to Recommend

Repair Quality

A few hiccups with communication and had to bring car back because it wasn't done properly the first time. They agreed to my request for a courtesey rental, though.. and I thought that they would decline it. They also ended up doing extra things for me and I am appreciative. Only one point off due to color match not being acceptable the first time.

Customer Service

great people

Returned Clean

Likely to Recommend

Repair Quality

Friendly service, they regularly kept me up to date on my service, and they did really good work. Repair looks as good as new.

Customer Service

Great customer service!

Returned Clean

My Experience

Very generous and would recommend to anyone I know for quality service and leave with a smile

Likely to Recommend

Repair Quality

Great work and customer service.

Customer Service

Returned Clean

My Experience

Awesome, professional service. Angela Gatchell is top notch, she always kept informed on the progress of my vehicle. She was was quick to answer any questions. My vehicle looks brand new. Thank you you all!!!

Likely to Recommend

Repair Quality

Great Service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good service. Good work. Satisfied customers.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So far the paint looks good. There’re no signs of paint peeling off or other quality issues.

Customer Service

Very professional

Returned Clean

My Experience

Great service! I appreciate how I was kept informed throughout the process. Everyone I talked to was friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Another job well done. Thank you Damian and the whole Caliber Team for getting my vehicle repaired and back rolling. Great customer and friendly staff!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very happy with service kept us aware of the process and did a great job. Thank you very much

Likely to Recommend

Repair Quality

Customer Service

Perfect thanks

My Experience

This was THE BEST experience in car repair. Texts regularly as promised with updates, estimated completion date in just days. Can’t recommend them enough. My car looks brand new @ 260000 miles!!!

Likely to Recommend

Repair Quality

Customer Service

They were wonderful. Kept me informed of progress and communicated a pick up time. Car looks brand new. Can’t recommend then or thank them enough

My Experience

Your customer service was top notch. You always kept me informed about each stage of the repair process and any delays that were encounter. I’m very happy with the work that you’ve done.

Likely to Recommend

Definitely going yo tell family and friends.

Repair Quality

Best place hands down. So grateful for Damien (hope that's how you spell his name) was the absolute best. He made it so much easier and helped us a lot. Great at keeping us updated and informed. Faith was also really amazing and very patient. Both of them were amazing and patient with our insurance also. Truly grateful for the staff. If we ever need work done again will definitely be going back to them. Thank yall so much.

Customer Service

The very best

Returned Clean

My Experience

My Experience

The updates and personal phone calls from Damian were helpful. And my Vehicle was completed before the projected date Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

We were pleased with all aspects of our experience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Extremely helpful, super sweet team. Kept me informed throughout the whole journey. Made everything simple and stress free.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great consistent courteous communication from Angela. Car looks better than before the wreck. Many thanks!