Caliber - Conway - Southeast
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0 -
They took extremely long, did not submit the estimate the 1st day that we drop it off. We're blaming it on nationwide. An had to extend my pickup date from 2 weeks to a month and a 1/2. Almost, we dropped off the car on July 14th and did not get it back until August twenty six I blame calipore, because my mother in law, who is a former insurance agent with nationwide? Called them several times nationwide that is i figured it would be quicker to go with a nationwide approved auto body shop because they would be able to automatically approve the repairs. But that was not the case in my situation.
My Experience - 5.0/5.0 -
Informative and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and promptly provided any information needed.
My Experience - 5.0/5.0 -
Emily & the office staff did an amazing job of communicating with the process of my repairs… Everyone had a positive attitude as well.. The only thing that was overlooked was the dust not being cleaned off the dash inside.. But I would use calibers again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Emily and the crew were amazing… Emily kept me updated every step of the way on my repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Emily is awesome! Great communication and got my repair completed early.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Talked with insurance company will be returning truck monday to be repaired correctly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks fantastic! Thanks for all your hard work and great communication!
Customer Service - 5.0/5.0 -
Everyone was friendly, knowledgeable, and helpful!
Returned Clean
My Experience - 5.0/5.0 -
This is the 2nd time we have had to take a vehicle in for body repairs. Both times the staff has been excellent!! Easy to work with, great attitudes and willing to go the extra mile!! We have enjoyed our experience and will always have them number one on our list for any repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They completed my vehicle faster than I expected, they kept me updated throughout the entire process! Rachel and Emily were great in Conway. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Everything seems good thus far, but there are 2 things I wish were handled better: 1. My car had to be relocated to a different city, which drove the process to extend longer than the 30 days my insurance covered my rental car. This drove out of pocket mobilization expenses. 2. The washer fluid sensor, even though was included in the repairs breakdown, didnt get fix. This means that I’ll have to go back to the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beyond amazing
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great staff great customer service
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every one of the staff here were so helpful. Rachel at the front desk was Amazing and so helpful also Emily that was in charge of the repairs was just as Awesome.
My Experience - 5.0/5.0 -
They where really nice and treat u like a person and not a dollars sighn
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People where very nice and treated me like a person not a dollar sigh
Customer Service - 5.0/5.0 -
People where very nice and treates you like a person not a dollar amount
Returned Clean
My Experience - 5.0/5.0 -
It took longer than I wanted but there was a lot of work to be done Excellent job thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a very good job