Caliber - Conway - Southeast
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From beginning to end, Caliber did everything they said they would do, finished when they said they would and kept me up to date on the status of the repair.
Customer Service - 5.0/5.0 -
Personnel were very personable and knowledgeable and cared for me as a customer. I don't remember all the names but I had conversations with 3 and they were all excellent.
My Experience - 5.0/5.0 -
My vehicle was in an out in no time. They worked on my front bumper and the paint look amazing. Great job and they even went out of there way and cleaned the inside of my vehicle!! I would highly recommend Caliber Collision in Conway, AR
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would recommend Caliber Collision to others. The repairs to my vehicle look great and I was kept informed throughout the process. The staff were friendly, courteous and knowledgeable. I appreciate Emily and Rachel for making everything work so smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everybody was super nice and great customer service all around throughout the entire process. Mrs. Emily gave me the best customer service I’ve ever had at a body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff. I appreciated that Emily kept me up to datevdaily on the progress on my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Emily was very kind and understanding. She communicated through email and text. When I needed to pick up items from my car she was helpful. When my vehicle was ready I was communicated and it only took two weeks. It was half the time I was initially quoted. Kelly, the general manager was also very kind and had great customer service. When I picked it up he explained the details of my vehicle and how to care for it and if I were to need anything to give him a call. This was my first ever accident and in my case needing my vehicle fixed and I am so glad that my insurance had chosen caliber collision. They are fast and reliable with great customer service all around. I do hope I do not need them but if I ever do or someone ask for recommendations I will be sure to send them to caliber collision.
Returned Clean
My Experience - 5.0/5.0 -
Everything was simple, communication from Emily along the way was great. Car looks great and finished earlier than original projected date. Thank you for making the process easy and painless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and nice looking work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have none; you guys were pretty fast with the repair, and the repair looks like new! Thx to the whole caliber team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have used multiple times in past. Always get great service.
Repair Quality - 5.0/5.0 -
Was very pleased with recent repairs at Caliber. Rachel, Kelly, and Emily were most helpful and good communicators. Work was outstanding along with their customer service.
Customer Service - 5.0/5.0 -
Outstanding. See first comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did an excellent job. Staff was efficient and very courteous. I was well pleased.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Emily is so helpful and makes light of the situation. Also so helpful no matter the questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, and great work to my car, looks brand new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Wonderful place to take your vehicle. Although I was having issues with my truck and the parts were faulty.
Customer Service - 5.0/5.0 -
They make things right.