Caliber - Conyers

4.7 (7,142reviews)
93%
1791 Old Covington Road,  Conyers,  GA  30013

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,142)

Likely to Recommend

Repair Quality

Customer Service

Annemarie is awesome

Returned Clean

My Experience

I was completely taken aback by how helpful customer service was and the work was top tier it’s hard to come by good customer care these days … thanks guys I will be back

My Experience

Travis was outstanding, very helpful, understanding and thorough. He kept me updated every step of the way. I recommend him thanks so much travis . Looking forward to working with him again when needed.

Likely to Recommend

Repair Quality

I am 10/10 satisfied with repair quality, though I'm not a real fan of the self service system of submitting photos. Seems like a person that I can speak to at the time of scheduling repair would be more complete. I wrote a note regarding the under engine splash plate on my photo estimate (unable to get any decent photo)but they didn't order that part until I brought it in. Not a big deal, and maybe I could have spoken to someone at the time.

Customer Service

Returned Clean

My Experience

Job well done

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was thoroughly pleased with the repairs and customer service I received. Reggie was personable, professional and kept me up to date with my repairs, every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work the representative kept me informed about the vehicle at every step. Thank you for your expertise and excellent service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Will recommend to everyone

Repair Quality

Excellent work

Customer Service

Amber was freaking phenomenal

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They provided a great service updated me along the way and helped me to the very end, very appreciative of their work.

Customer Service

Great didnt mind answering questions and my concerns great help

Likely to Recommend

Repair Quality

There were unexpected delays with the repairs and I was appropriately compensated for my inconvenience. I would recommend Caliber Collision for their body work and customer service. Thanks Denny!

Customer Service

There were unexpected delays with the repairs and I was appropriately compensated for my inconvenience. I would recommend Caliber Collision for their body work and customer service. Thanks Denny!

My Experience

My experience in caliper collision was totally seamless. It’s not my first time using your service and every time it has been a pleasure. Thank you for your professionalism and getting my vehicle done on time.

Likely to Recommend

I was happy with the service of my repair and the friendliness of the staff and professionalism however, I was not totally happy with the actual job. The day after when I really started looking at the paint work more closely, I realized that the paint color is off and has blemishes and is totally obvious even from my untrained eyes, but I also know that is a common issue with aftermarket paint. My paint color is called bullet silver, which has tones of blue in it and the fender that was repaired and panted was painted is a grayish silver. I was also told that the bumper was replaced, but the bumper color is the correct which leads me to believe it is the original bumper that was just repaired. Overall, I’d probably use your service in the future just not totally happy.

Repair Quality

I was happy with the service of my repair and the friendliness of the staff and professionalism however, I was not totally happy with the actual job. The day after when I really started looking at the paint work more closely, I realized that the paint color is off and has blemishes and is totally obvious even from my untrained eyes, but I also know that is a common issue with aftermarket paint. My paint color is called bullet silver, which has tones of blue in it and the fender that was repaired and panted was painted is a grayish silver. I was also told that the bumper was replaced, but the bumper color is the correct which leads me to believe it is the original bumper that was just repaired. Overall, I’d probably use your service in the future just not totally happy.

Customer Service

I was happy with the service of my repair and the friendliness of the staff and professionalism however, I was not totally happy with the actual job. The day after when I really started looking at the paint work more closely, I realized that the paint color is off and has blemishes and is totally obvious even from my untrained eyes, but I also know that is a common issue with aftermarket paint. My paint color is called bullet silver, which has tones of blue in it and the fender that was repaired and panted was painted is a grayish silver. I was also told that the bumper was replaced, but the bumper color is the correct which leads me to believe it is the original bumper that was just repaired. Overall, I’d probably use your service in the future just not totally happy.

Returned Clean

Likely to Recommend

Repair Quality

The rear corner panel wasn't pulled correctly you can see the imperfections

Customer Service

Left a message for the young lady to call me and never received a call back

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Wonderful

Repair Quality

Wonder

Customer Service

Wonderful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Should be better

Repair Quality

Customer Service

Nice people but process was very slow and communication along the way poor

Returned Clean

Likely to Recommend

Repair Quality

Customer Service