Caliber - Costa Mesa

4.7 (4,101reviews)
94%
1622 Pomona,  Costa Mesa,  CA  92627

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,101)

Likely to Recommend

Repair Quality

They did a great job, were honest about everything, and communication was good as well. I would use them again, but hope I don’t:)

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision in Costa Mesa located at 1622 Pomona Ave. Was outstanding! The staff was efficient, friendly and knowledgeable. They were accommodating with my schedule and had my car fixed promptly. They did an impeccable job. Margaret did an amazing job processing all the paperwork and Bob the service advisor took care of everything else, also kept me updated of the progress. Everyone who was involved in the repair of my car did an amazing job. I appreciate the service they provided. I highly recommend this shop.

Likely to Recommend

Repair Quality

Excellent job, looks like nothing ever happened.

Customer Service

The staff was amazing, Margaret at the front desk was knowledgeable, helpful and efficient. Bob my service advisor, was excellent. Kept me updated during the process and was accommodating with my schedule.

My Experience

The service at Kalevor collision was professional and very efficient and effective

Likely to Recommend

Repair Quality

Great service great customer service Robert Dotson was very helpful very insightful and did a great job

Customer Service

Great on all accounta

Likely to Recommend

Repair Quality

Took a while

Customer Service

He was great

My Experience

I like how caliber collision went above and beyond for their clients. I will always recommend someone.to there business. Thank you bob

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Bob did a wonderful job communicating with me and keeping me informed. A very pleasant fellow. I appreciated his friendliness and affable smile as well. Would not hesitate to take my car back to this shop. The work that was done was done well and my car was washed and cleaned A very positive experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes, I like the staff at Caliber on Pomona.

Repair Quality

The car was clean and in working order when I picked it up.

Customer Service

Both Margaret, Bob and Jose communicated very easily with me.

Likely to Recommend

Repair Quality

All employees are professional. Work done correctly and timely.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Bob was my main contact. He was thorough in the inspection and his communication was timely. He was great!

Returned Clean

Likely to Recommend

Repair Quality

The repair is excellent. Paint matches wonderfully. Looks brand new!

Customer Service

Front desk gal was very kind and so was Bob, really everyone on the team at the Costa Mesa Pomona shop

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Going to caliber was an insurance referral. What a pleasant surprise. Yes, I would recommend them.

Repair Quality

Customer Service

Caliber Collision in Costa Mesa was great to work with. Bob and the entire team at caliber has a very good customer focus. They went the extra mile to make my car look great, even cleaned it and polished out the headlamp covers at no charge. They made sure my expectations were met. Thank you Bob and the caliber team.

My Experience

Everything was perfect from the beginning. Easy drop off, perfect communication, service advisor was professional, friendly, polite, and always returned calls and answered questions promptly. He even delivered my car when completed. 10 out of 10!!