Caliber - Costa Mesa
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Bob at caliber was a huge help throughout the whole insurance process. He is honest and a standup mechanic. My car came back just like new and clean both inside and out.
My Experience - 5.0/5.0 -
The front desk lady at the 18th St office, and everyone at the Pomona office (the nice lady at the front and Jamil) were very kind and professional and excellent at their jobs. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was excellent. Car looks great. Jamil was dogged in working with Interlock to disconnect and reconnect the Interlock device. It was a challenge and extended the time. Margaret was upbeat and so helpful on steps required. And above that, they were always cheerful and caring. I grateful to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Margaret was always warm and helpful.
Customer Service - 5.0/5.0 -
Everything great
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
If going thru insurance I would definitely use Caliber again
Repair Quality - 5.0/5.0 -
It’s a hassle getting your car repaired but Caliber makes it as easy as possible. Work completed to perfection and car was sparkling clean on pick up.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jamil was great, carefully putting together a quote, keeping me informed along the way and even saving me money! Can’t get better than that!
My Experience - 5.0/5.0 -
Bob was wonderful at explaining the process of what would happen during my repair and was very open and upfront about the expected timeline and costs. I appreciated the texts I received throughout the process keeping me up to date. The receptionist (I can't remember her name unfortunately) was very helpful in answering my random questions and helping me with arranging my rental pickup and drop off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your service was great. The person who I worked with was Jose and he was also very good to work with. The work done on my car was excellent.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and professional professionalism
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Manny was very good. He emailed me and called to give me detail on the status of my car repairs. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Manny and the receptionist are both very good at communications. From day 2 Manny sent me emails and phone calls. Very professional helpful and kind. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Only giving you a one since the people I spoke to were nice. Repairs - Terrible. You installed a used mirror, and it was the wrong one (no turning single indicator). (Did you charge the insurance company for a new one?) The Door controls were not installed incorrectly and not aligned like the passenger door. Additional damage to my window tint. My boat cleaning brush was stolen from my truck bed. I will be checking with my insurance company on the bill charge due to the high cost and lack of OEM new parts. I will never use Caliber Collision moving forward unless my issues are resolved properly. You can reach out to me directly to resolve these issues. Thanks, Brandon Finney *** *** ****
Customer Service - 3.0/5.0 -
Took way too long for simple repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Tengo que ir donde el Sr José, para que me dé algunas tarjetas , porque mis vecinos vieron como estaba el carro y como quedó de bien y lo rápido que lo entregaron
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Workshop shit. They are not professionals
Likely to Recommend - 0.5/5.0 -
No recommendations
Repair Quality - 0.5/5.0 -
Missing parts
Customer Service - 0.5/5.0 -
Missing parts