Caliber - Costa Mesa - Red Hill
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the daily updates on my car from Jeremy and how nice the front desk staff was :) I also really appreciate how there was complimentary pick-up and drop-off. I honestly expected any experience with a body shop to be terrible but my experience with Caliber Collisions was overall really nice.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason Trinh was my service advisor. He was professional, caring, personal, asked how I was doing since the accident, etc.
Returned Clean
My Experience - 5.0/5.0 -
Jeremy kept me well informed while my car was at the Costa mesa caliber collision center. The shop was clean and welcoming. The staff called me by my name and were happy to help. I had a trusting experience and I will definately come back. ~Erin Sweet
My Experience - 0.0/5.0 -
Low Caliber: -Poor communication - blaming others and incorrect dates given repeatedly on the phone and in email updates -Length of time to complete job
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Thank you so much for your hard work! Especially people who are working inside office are so kind and explain a lot o(^â½^)o
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Wrong tire installed. Left room trim loose.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I definitely would and will remain a loyal customer myself.
Repair Quality - 5.0/5.0 -
Jason Trinh provided outstanding service and excellent communication.
Customer Service - 5.0/5.0 -
Excellent, Again Jason Trinh did a great job of addressing all of my needs and answering all of my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did not appreciate/understand the last minute ~12% price increase.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Windows did not go up and down and clock was wrong. All fixed there, I was glad I did not have to come back to fix those things.all that should have. Been checked before pickup
My Experience - 5.0/5.0 -
Great repair. The fron end of my car looks fresh off the lot.