Caliber - Costa Mesa - W 18th St
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I want to say thank you to Caliber Collision for the excellent service I received on the repair of my Mercedes. A special thanks to Bob Ohanian, my Service Advisor who gave me excellent service from beginning to end. He kept me updated with all the information I needed to be assured that my car was repaired and returned to good condition. What was an upsetting situation turned out to be the best outcome I could hope for. I would highly recommend my friends to have their repairs done at this location! Kind Regards, Laura Jett
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the service.
Customer Service - 5.0/5.0 -
My Service Advisor, Bob Ohanian was excellent! Bob was professional, courteous and helpful. He kept me informed with every step he took. Assured me that he would take care of all my concerns. I would highly recommend Bob Ohanian to my friends.
My Experience - 5.0/5.0 -
My contact Bob O. was outstanding. Very professional and excellent communication with me. And the work that the team he represents is outstanding!! My car looks beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! And I know if I ever need a follow up appt for anything their door is always open. They made me feel very comfortable.
Customer Service - 5.0/5.0 -
Super great friendly smiling faces at the front desk with excellent organizational skills and good telephone communications.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great communication and good job on my car. It looks beautiful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Came out Beautiful, Very easy and Professional to work with and finish it all fairly Quickly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality work done
Customer Service - 5.0/5.0 -
Bob Ohanian provided courteous service with good feedback of status.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
The woman at the front desk ran my credit card and told me it was declined. I immediately called American Express to resolve the issue. It turns out that the charge went to the fraud department because she charged $448,536.00. Her demeanor was dismissive as she never said my mistake, I’m sorry or I apologize. It took some time to straighten out and if I hadn’t dealt with it there, the card company would have issued a new card number. Hassle.
Returned Clean
My Experience - 5.0/5.0 -
My repair technician, Bob Ohonian, was very informative and meticulous. He was clearly committed to doing an excellent job and took great pride in his work. I truly appreciated the work that he did in restoring my car to “like new”.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Very pleased with Bob Ohanian’s work. (see previous comments from Friday,, August 7, 2026)
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cory went above and beyond! Thanks, Cory!
Customer Service - 5.0/5.0 -
No one ever wants to have their car in the shop. Cory and his team made it very easy.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Miguel is was the best!! Highly recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service throughout the entire process. I was kept informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great follow up, top notch service, super friendly, specifically Bob.
Customer Service - 3.5/5.0 -
Front staff is normal
Likely to Recommend - 5.0/5.0 -
Seamless process by all representatives with whom I had contact. Very friendly. I felt valued as a customer
Repair Quality - 5.0/5.0 -
Excellent communication with quick, friendly, concern exhibited by all employees. EXCELLENT CUSTOMER SERVICE!!!
Customer Service - 5.0/5.0 -
Excellent with every contact!!!