Caliber - Costa Mesa - W 18th St
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Jim and the team did a superb job. Made the process as painless as possible. Although I hope to not see them again, if I do, I know that I'll be in good hands. Thank you.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service A+
Returned Clean
Likely to Recommend - 5.0/5.0 -
With 100% confidence. Great company
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Mercedes Looks Like New! Like I first Purchased! Honestly Excellent job! Am Very Happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and follow up! Very maticulous. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Ben was inaccurate. He told me a price that was about half the final cost. He told me touch-ups would be done. They were not. Adam was inaccurate and out-of-line in telling me that my insurance wouldn't pay for a new windshield. By not receiving a call from Justin that my car was ready for pickup, I ended up paying for 3 extra days of car rental.
Repair Quality - 0.5/5.0 -
Ben didn't know how to make an estimate and didn't say that it was beyond his skill set. Adam told me, incorrectly, that my insurance wouldn't pay for a new windshield. Justin told me my car was ready and at the dealership "as promised." The "promise" included telling me when the car would be back at the dealership.
Customer Service - 0.5/5.0 -
Ben didn't know how to make an estimate and didn't say that it was beyond his skill set. Adam told me, incorrectly, that my insurance wouldn't pay for a new windshield. Justin didn't tell me my car was ready and at the dealership "as promised." The