Caliber - Costa Mesa - W 18th St

4.8 (6,499reviews)
97%
851 W 18th St,  Costa Mesa,  CA  92627

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz Elite

Reviews (6,499)

Likely to Recommend

Repair Quality

Good service

Customer Service

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Repair Quality

Miguel was amazing !!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Happy with the result. Bob waz exclent

Customer Service

Bob sas very courttius and helpcul

Returned Clean

My Experience

Overall good. Only one thing was time. It was longer than I expected

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Especially for anyone owning a Mercedes Benz.

Repair Quality

Caliber service was excellent! The staff was extremely efficient and polite. The work was completed earlier than expected and I was updated on its progress weekly. I highly recommend this repair shop and would use it again.

Customer Service

Excellent!

Returned Clean

Likely to Recommend

Repair Quality

Both Kevin and Luis kept me informed of progress.

Customer Service

From my meeting with Kevin and Mark at FJ to the end when I collected the car from Luis it was great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good service, friendly people

Likely to Recommend

Repair Quality

Very good service

Customer Service

My Experience

Caliber Collision does excellent work in a timely manner. Cory and Bob are amazing professionals and I deeply appreciate them along with all the talented technicians who provided us impeccable service on my car repairs. I’m a truly grateful customer.

Likely to Recommend

Yes, I would absolutely recommend

Repair Quality

Great customer service. The guys did a great job and I received my car earlier than expected. I highly recommend.

Customer Service

Excellent customer service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The paint job looks good

Customer Service

Everyone was pleasant and accommodated my needs

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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The repair was 10 stars excellent and everyone was very helpful.

Repair Quality

The quality was beyond excellent. The damaged side looks brand new, and I couldn’t be happier. They even fixed a few nicks that were eye sore for me at no charge, which was such a thoughtful surprise. Their work went above and beyond, and I am extremely grateful for their care and workmanship.

Customer Service

My Experience

Bob is amazing and the level of service was exceptional!!!

My Experience

Miguel did an excellent job of explaining all the steps and contacted me with updates along the process. He was very responsive.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was my first experience with Caliber and it was outstanding. Everyone I dealt with was super helpful and knowledgeable. The work done was perfect and was finished ahead of schedule. I could not be more satisfied. I owe thanks to all involved in repairing my vehicle.

Likely to Recommend

Repair Quality

Customer Service