Caliber - Crown Point

4.9 (573reviews)
99%
1018 E Summit St,  Crown Point,  IN  46307

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (573)

My Experience

From drop off to pick up they kept me updated every step of the way. They even had my Jeep done earlier than expected. She looks perfect.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole process and people involved were fantastic. I would highly recommend your facility to all my friends and family thanks for all your help

My Experience

Not on time. I have to keep changing my schedule. You should be serious and get parts from the area not wait a whole week or two then to tell me the part came damaged. I am very unsatisfied

Likely to Recommend

Repair Quality

Consistently checked in and called me giving me updates on the cad and was very well detailed about what they were doing! excellent customer service and gave me my car back spotless!! 10/10

Customer Service

Returned Clean

Likely to Recommend

I would use them again if needed.

Repair Quality

Great job on the repair looks just like new.

Customer Service

Great customer service and communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work as usual. Will keep recommending and coming back to this location for my car repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We appreciate the time you guys took to keep us informed and the speedy turn around on the repair of our vehicle. Excellent communication and great work!

My Experience

Good job , I was greatly impressed

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would highly recommend ,

Repair Quality

I am very satisfied with the quality of repair

Customer Service

Mr Joe the estimator made me feel comfortable that everything will be alright. ms Kelly the manager is the best. She helped me through and explained the process. Also, they keep me updated when Inam going to expect to get my car back. Thanks guys

My Experience

We’re completely satisfied with the service and repairs upon picking up our 2022 Traverse. After a bad snow storm we went off the road and damaged our new truck. Wasn’t sure how repairs would go. The technicians did an amazing job it looks flawless. Running great too. They kept us posted twice a week or more when updates were made. We greatly appreciated those text messages keeping us always informed. Knowing they back up their work as long as we own the vehicle is amazing and greatly appreciated. Thank you to all the staff for your professionalism and kindness throughout. We recommend Caliber Collision to everyone.

My Experience

Thanks for the constant communication. Those updates were great.

My Experience

My Experience

After my wife’s car was damaged by another driver, all parties including Caliber Collision made the experience incredibly easy with the communication aspect of texts and phone calls to keep us updated every single day , we picked up our car in a week and the work was amazing including our vehicle looking showroom new not only outside but the inside was detailed spectacular… we highly recommend Caliber Collision for all your repairs…. Five Stars !!!

Likely to Recommend

Definitely will recommend Caliber to everyone!

Repair Quality

Incredible service from start to finish , an excellent job on my door that was damaged… Highly recommend Caliber for all your auto body work !!

Customer Service

Top notch personal service!

Likely to Recommend

Repair Quality

Thank you Caliber ! If I could double the stars I would. Amazing customer service , professional and they kept the communication open. To go well with their amazing services , quick and beautiful work! I will not go anywhere else for body repairs. I had my new vehicle for maybe 6 months, and damage to the body from a parked vehicle. Thankfully the honest human told me about the damage that was caused ! Caliber made the repairs smooth and stress free ! Thank you again!

Customer Service

Returned Clean

My Experience

Customer communications was second to none! The repair was completed faster than originally scheduled and the finished product looked like new! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

It was awesome. They did better than I ever thought was possible thank you guys so much