Caliber - Cumming
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The part of the trunk they fixed at the back doesn't close, and part of the bumper is sticking out a little.
Likely to Recommend - 5.0/5.0 -
They did great work. I know that I will have a warranty for as long as I own the vehicle. They had problems getting in some parts in a very timely manner, and they had to keep my vehicle for at least a month. I do not blame them for that.
Repair Quality - 5.0/5.0 -
Staff was very nice. It took a lot longer than i hoped. It took them awhile to get the parts in. This was out of their control.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were in and out in 4 days as promised. Only a door ding, but they got right on it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Adam was amazing! Great customer service from everyone. Highly recommend!
Likely to Recommend - 5.0/5.0 -
Everyone was nice and personable. It was very comforting dropping my car off for work for the first time.
Repair Quality - 5.0/5.0 -
And a great wash inside and out! Haven’t seen my car so clean since working on construction sites
Customer Service - 5.0/5.0 -
Great response time when keeping me updated and even stayed late to let me pick my car up before the snow and ice!
My Experience - 5.0/5.0 -
I need to thank Adam , the individual , who took the time.and effort to insure the work on my Baby ( the BMW Z 3 ) was not only taken care of, but kept in contact every step of the process went to perfection . I am very happy with the finished product . Your team took every bit as much in fixing my car as l would have , you should be proud of the team and their personal attention in fixing my car , l hope it never has to return to a body shop , but should it ever need too , l will request it be returned to your company . I appreciated every individual who had enemy the smallest part in fixing my baby . Thank you very much .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the job was exacty as I expected
Customer Service - 5.0/5.0 -
Adam made it go great
Likely to Recommend - 5.0/5.0 -
I would recommend the shop.
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Costumer service great!
My Experience - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Parts took longer to get then I was told but the issue was no communication back to me I had to call to get updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was returned in perfect condition, inside and out. I couldn't have been happier.
Customer Service - 4.5/5.0 -
I appreciated the text notifications that kept me up to date on the repair timeline.
My Experience - 5.0/5.0 -
Everyone at Caliber was so nice I was very impressed. My jeep was like new when Caliber repaired it. Also, they also washed and cleaned my car.
My Experience - 5.0/5.0 -
Eric was absolutely wonderful to work with - friendly, informative, and communicative. Additionally, the repairs are pristine with the paint job making my car look new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, quality work, and professional staff — highly recommended!
My Experience - 5.0/5.0 -
Everyone I was in contact with was very friendly and helpful. I am so happy they worked on my car. I felt like I was getting a brand new car.