Caliber - Cumming

4.8 (3,316reviews)
95%
965 Market Place,  Cumming,  GA  30041

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,316)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was so impressed by the excellent service I received from Caliber. Eric kept me continually up to date on the progress of the repair. Everyone was very courteous and informative. I felt very secure during a stressful situation because of the excellent service I received.

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Repair Quality

Customer Service

My Experience

Dennis is the man! Could not be happier with the work performed and the entire process. Will be using Dennis / Caliber Collision for all future work.

My Experience

Thank you, Mr. Mike. From the moment I handed my car over to you—after you drove me home—until the repairs were complete and you personally delivered the vehicle back to me, you kept in constant contact with me throughout the entire process. Your service was incredibly patient, enthusiastic, and thoughtful. I am extremely satisfied! 👍 I would like to take this opportunity to express my heartfelt gratitude. 🙏

Likely to Recommend

Mike a best

Repair Quality

Mike was best 👍

Customer Service

Mike was best

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Repair Quality

Customer Service

Returned Clean

My Experience

Great repairs. Kept us up to date on the progress of our repair. Would highly recommend.

Likely to Recommend

Repair Quality

Thx for the nice repair. Car looks great. We’ve used you several times and will continue to recommend you.

Customer Service

Returned Clean

My Experience

Eric has done a perfect job for my car and I appreciate it very much

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Repair Quality

Customer Service

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Repair Quality

The repair work was done on time and good communication.

Customer Service

Good communication.

My Experience

Very professional, kept me informed about progress, and completed before date originally estimated.

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Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Michael was very easy to work with and made the process streamlined. Thanks!

Likely to Recommend

Repair Quality

Michael was easy to work with!

Customer Service

Great job!

My Experience

The automated messages should be more accurately updated to match the times provided by the technicians.

Likely to Recommend

Have recommended Caliber to others on several occasions after the great job they did on my daughters car. Will continue to do so.

Repair Quality

Where is the Extremely Satisfied option? This is the second car i have brought to Caliber because they do an above Excellent job which deserves an above "satisfied" rating option. Both cars were done in an above excellent job.

Customer Service

I like the fact that he kept me very up to date and answered my phone calls every time.

Returned Clean

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Customer Service

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Repair Quality

Service was great and on time with no delays. I would highly recommend this place.

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Just picked up car today. A wire connection under dash is dangling so I will go back tomorrow to have it checked. Very nice staff who were helpful throughout the process.

Likely to Recommend

Repair Quality

Since the damage was in the undercarriage I have to trust it was done correctly.

Customer Service