Caliber - Cynwyd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
of course that depends on their insurance
Repair Quality - 5.0/5.0 -
everyone has been so nice and when the manager calls me next week to schedule the sensor repair I’ll be happy to recommend your service
Customer Service - 5.0/5.0 -
although I’m waiting for the call from the manager to schedule my last sensor repair with the expert, i’m happy to say that considering the reason I have used your services , the staff has been wonderful I’ll wait for the call but I can be available anytime next wednesday thru friday hopefully I can wait there for the repair with gratitude Jay
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without hesitation I would recommend Caliber to family and friends
Repair Quality - 5.0/5.0 -
Completely satisfied with the work done on my car. Thank you for a job well done.
Customer Service - 5.0/5.0 -
Customer service was superb. Very friendly and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Excellent job! Very respectful and reliable
My Experience - 5.0/5.0 -
Good job at a reasonable price. I’m quite satisfied!
My Experience - 5.0/5.0 -
As far as the body shop in Narberth Pennsylvania. The customer service was very good. The communications were excellent and I was excited to see that the vehicle looked like it was new again thanks again.
My Experience - 0.0/5.0 -
There was a complete breakdown in communication which resulted in me being without any transportation for a few days. The car was not completed as scheduled and when I did pick it up, there was not a drop of gas. Range was 0. I understand that the car was driven to make sure everything was working correctly but cannot imagine how so much gas was used, and then after all of the communication errors I was left to drive off with absolutely no fuel?! I only used this shop because the insurance of the person who hit me prefers this chain. Otherwise I wouldn’t bring my car here.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Communication with Caliber was not good and I ended up without a vehicle for several days because they told me my car would be ready on a specific day so I returned the rental but my car wasn’t ready when they said it would be.
Customer Service - 1.5/5.0 -
They told me they would let me know if there was a problem and my car would not be ready but didn’t do so until a few days after they said they would alert me. It caused me to be without transportation for several days.
My Experience - 5.0/5.0 -
Great job. Would have liked it finished Friday as promised but everyone there was kind , helpful and did excellent work on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Knowledgeable, friendly and efficient team
Customer Service - 5.0/5.0 -
Team was proactive and very responsive
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Car was cleaned and detailed when returned
Customer Service - 5.0/5.0 -
The employees were friendly and were helpful when adjusting dates for rental car with insurance.
Returned Clean
My Experience - 5.0/5.0 -
Thanks for a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
It was a little disappointing that work did not begin on my vehicle until 4-5 days after I had dropped it off. I was paying for a rental and I don't think that is a good business practice.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
groovy, baby (as always)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process was positively seamless
Customer Service - 5.0/5.0 -
Ashleigh reassured me every step along the way including arranging pick up from Enterprise