Caliber - Cynwyd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job!
Likely to Recommend - 4.5/5.0 -
very friendly
Repair Quality - 4.5/5.0 -
Great Job
Customer Service - 4.5/5.0 -
Great Job
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 0.5/5.0 -
It was never repaired, it was totaled out. Thank you
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff is amazing and the work was awesome. Very fast and efficient and everyone is so nice and friendly to deal with. You guys rock!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I can not speak more highly of Caliber Collision. The process was so easy and smooth.
Repair Quality - 5.0/5.0 -
Caliber Collision was amazing to work with, and Tyneisha was a dream!
Customer Service - 5.0/5.0 -
Could not possibly be more satisfied. Communication was frequent, clear, and warm.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I dealt with was friendly and helpful. And the repairs were just perfect! Many thanks to everyone who contributed to getting my car back on the road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Fine. The car looks good!
Customer Service - 5.0/5.0 -
Very knowledgeable, courteous, and nice employees.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have deliberately waited to reply, until I have driven the CRV SUV for a week.
Customer Service - 5.0/5.0 -
There were regular, almost daily updates on price, work status, changes, etc. The in person contact was minimal., start and end.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
My driver side car door has to be slammed to close properly.
Customer Service - 1.5/5.0 -
My driver side door has to be slammed to close properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
It wasn't a great experience overall. Also, my insurance company can take half the blame.
Repair Quality - 2.5/5.0 -
I've had my car back for 3 days and a service light came on. It says sensor missing (tire). It's the exact tire that was damaged. The PSI won't display. I have an appointment to go back on Wednesday to allow them to inspect. After having my car for 6 weeks, everything should be perfect. This has been a bad experience all together.
Customer Service - 4.5/5.0 -
Everyone was friendly, understanding, and professional. Tanisha was great with communication when it came down to updates with the car. It was just lacking a little when it came down to the day I had to pick it up. I was really eager to get my car back because rental reimbursement had expired and I had to get to and from by any means.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very good job
Customer Service - 5.0/5.0 -
Excellent customer service. If the repair had taken a little less time that would have been great.
My Experience - 5.0/5.0 -
I had a wonderful experience from the beginning to the end. Customer service was top tier. Every staff member that I encountered from the beginning to the end was amazing & so helpful & kind. Thanks
Likely to Recommend - 5.0/5.0 -
Excellent work overall
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was so helpful, answered all of my questions, followed up with phone calls, emails everyday, communicated with the rental company for me, was very kind, & very respectful
My Experience - 5.0/5.0 -
Tyneisha, Haley, and Ashley were absolutely great!!! Wonderful communication & customer service