Caliber - Dallas
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The body work was great. The techs appeared to miss a connection or a reset on reassembly, so we had a warning light come on as we drove away. The diagnostic team had already left for the day. We brought it back in after the weekend and Cody the service advisor took care of everything, including a ride home and then he personally drove the vehicle to our house. They took ownership of their mistake and made it right with minimal inconvenience to us.
Customer Service - 5.0/5.0 -
See prior response
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will 100% recommend the Manor Way location of Caliber collision. I’ve been there several times and they take good care of us, and our vehicles
Repair Quality - 5.0/5.0 -
Our Service Tech, Page McQueen at the Midway location in Dallas did a great job taken care of us! Her communication skills her follow up calls. were awesome!! I knew every step of the way in which phase. My truck was at in the repair process!!! That top notch communication meant the world to us. She gave me updates throughout the week. The repairs were complete on time, and she even make sure our vehicle was clean in detailed when we picked it up. Page was very thorough with her checkout process and make sure everything was fixed properly before we picked it up. Way to go Page !!You made this repair process so easy for us. We truly appreciate you so.
Customer Service - 5.0/5.0 -
Page and the whole team at the Dallas Manor Way location has awesome Customer Service skills!! If you need a repair done on your vehicle. This is a place to go. Please ask for Page when you get there. You will not be disappointed. You’ll leave so happy. Knowing your car. Repairs were done properly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
VERY likely. I’m mad I haven’t come here before!
Repair Quality - 5.0/5.0 -
Very seamless process. Was able to quickly get an appointment. They finished way faster than I thought possible. They did a great job especially with the paint. Everyone was friendly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team made the whole process super smooth!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job from start to finish the process was super smooth!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paige was great. I really appreciated the updates and check ins throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paige did an excellent job with the estimate and keeping me updated on my repairs. She made the experience seem less.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great process
My Experience - 5.0/5.0 -
Cody was wonderful to work with! He kept me updated on the status of my car throughout the week and had it ready to go ahead of schedule. All of your employees were pleasant to talk to and very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good.
Customer Service - 5.0/5.0 -
Service was great. Javier was very good about updating and keeping me in the loop of when my vehicle would be ready.