Caliber - Dallas

4.7 (16,557reviews)
94%
3201 Manor Way,  Dallas,  TX  75235

In operation 29 years, 28 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (16,557)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

My advisor (Joanna) was the best! She was great with communication, timeliness, and the quality of work was great! I am very happy!

Customer Service

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Customer Service

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Repair Quality

Excellent

Customer Service

Returned Clean

Likely to Recommend

Someone call me to rectify this issue. Missing the molding to my car that was supposed to be in last week. No one has called to follow up????

Repair Quality

Someone call me to rectify this issue. Missing the molding to my car that was supposed to be in last week. No one has called to follow up????

Customer Service

Missing pieces to my car. Was told they were ordered and would be here next week. No one ever called to follow up? Still missing the molding to my car. Terrible customer service.

Likely to Recommend

Repair Quality

Cody is fantastic! Work is impeccable and timely. He is an asset to your company.

Customer Service

Smooth efficient operation.

Returned Clean

My Experience

Paige was great!

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Customer Service

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Customer Service

Hilda was amazing!!!!

Returned Clean

Likely to Recommend

Repair Quality

Repairs were completed, high quality, look great. Thank you.

Customer Service

Javier was great. He kept in regular contact, provided frequent updates, was friendly, and ensured that the repairs to my car were of exceptional quality. Caliber Collision is my new regular repair shop. Thank you for the great service!

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Everyone was friendly and helpful. Javier was fantastic

My Experience

I felt I got good service from my Caliber manager, Brad Illg. He was very attentive to my budget, and explained the repair process well at every step.

My Experience

Hands down hey hey Paige is the most amazing employee you have. She great customer service skills. She is always kind, helpful and supportive.

My Experience

Caliber was transparent and professional throughout this process. Joanne would update me weekly on the progress of my repairs, and was always happy to answer questions. Currently they are hosting a carnival themed can food drive until the end of the month to feed those in need. Please stop by to drop off your unopened non perishables.

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My Experience

Thank you Joanne for the amazing customer service and communication.

My Experience

Great service and communication, very happy with hail damage repairs

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