Caliber - Daphne

4.9 (531reviews)
98%
1451 Daphne Ave,  Daphne,  AL  36526

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (531)

My Experience

My Experience

Very happy. Excellent job. Andrew was very helpful and professional.

My Experience

Very nice and orderly place . Took us right in and had no issues repairing car .

Likely to Recommend

Glad to know it’s just down road . Won’t have to drive across bay for repairs

Repair Quality

Did a great job on the Honda Andrew is awesome to work with

Customer Service

Returned Clean

My Experience

Excellent service and job . Caliber and the employees made it very easy for me to bring in and pick up and the work was speedy . I will recommend caliber to other folks! Thank you!

Likely to Recommend

I liked the service and repairs and communication

Repair Quality

Great service ; quick repair; lots of communication waiting

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Stephen was just Great! As were all the people I had contact with…the lady at the desk(sorry I don’t remember her name)…the couple of techs that came to look at my car damage. I will surely recommend Caliber Collision to anyone that finds themselves in need of repair! Thank you soooo much!

Customer Service

She was polite, helpful and just nice to talk to!

Returned Clean

My Experience

The whole team was great, making you fell important and welcomed. The progressive representative was above average care.

Likely to Recommend

From the front desk to the shop and in between, great service.

Repair Quality

Great staff.

Customer Service

One of the best staffs I’ve encountered.

Returned Clean

My Experience

The entire team was great - front desk to repair shop. Thanks!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was professional, kind, and kept me updated throughout the entire process. They were quick and efficient!

Customer Service

Returned Clean

My Experience

Repairs were done and finished earlier than expected. Andrew was top notch with customer service! Great job guys.

My Experience

The staff here are amazing, and the job they dis on the repairs exceeded my expectations!

Likely to Recommend

I will definetly let people know how great the service is at this location.

Repair Quality

From start to finish the staff kept me informed and the work performed was amazing.

Customer Service

Above and beyond my expectations. Very polite staff.

Returned Clean

My Experience

Caliber was very efficient and professional. Kept me up to date via texting. Would use them again if needed.

Likely to Recommend

Repair Quality

Customer Service

CC went above and beyond what I expected. Not only was the repair flawless, they cleaned the Forester outside and inside. It looked like a new one.

Returned Clean

My Experience

Great job on the Repair work.

Likely to Recommend

Repair Quality

Wonderful job, very happy with the results and customer service

Customer Service

Great customer service, took very good care of me, very friendly and personal relationship

Returned Clean

Likely to Recommend

should be a 15!

Repair Quality

fantastic service

Customer Service

Same

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

Returned Clean

My Experience

Keep up the communication, post repair car cleaning, overall great customer service. I would recommend Caliber 100%.

Likely to Recommend

I will warn about the other service center though.

Repair Quality

I was happy with Caliber’s customer service. My repair looks great. I was not happy with the place I was sent to for the tire balance. I cannot tell they did anything. The car still vibrates so I do not think I will do business again with the tire balance company. It seemed to be a nice place until I realized nothing was done to the tires. Caliber may want to rethink where they send cars for other services.

Customer Service

Nice customer service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean