Caliber - Daphne

4.9 (520reviews)
98%
1451 Daphne Ave,  Daphne,  AL  36526

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (520)

Likely to Recommend

Will definitely recommend to people

Repair Quality

Only had one issue but they resolved it so quickly. Great customer service

Customer Service

Will definitely go back if I need anything done to our vehicles

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Stephen was very personable and thorough. It was absolutely the least painful process I’ve ever experienced in this situation. The atmosphere and Mrs Bonnie were so awesome! Not to mention the work was beautiful! Thank you!

Likely to Recommend

I will absolutely recommend this facility to anyone who needs it!

Repair Quality

Stephen was awesome very personable. Not to mention. They did wonderful work on my car! Miss Bonnie was an absolute pleasure as well. I highly recommend Caliber Collision!

Customer Service

Everyone was so amazing and personable. They made the process so easy!

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied. Excellent work. Great service.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The work is beautiful I'm very satisfied I gave a nine because I feel like my door handle could have been touched up to match how fresh the door looks

Customer Service

Very professional

Returned Clean

My Experience

Stephen and Andrew were kind and professional! They completed the repairs ahead of schedule and exceeded my expectations!

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Returned Clean

My Experience

Timely and courteous service!

My Experience

Likely to Recommend

Repair Quality

Best customer satisfaction!

Customer Service

Wonderful!

Returned Clean

My Experience

The Caliber Collision team do it very good job. Nice place with nice helpful people. Thank you for helping me!

My Experience

They were very courteous and friendly. I will definitely spread the word and come back again. I’m very satisfied with the work and how they went the extra mile for me… thanks you guys!!😊

Likely to Recommend

I would highly recommend it to friends and family

Repair Quality

Very courteous and friendly, I will definitely be back

Customer Service

Returned Clean

Likely to Recommend

I was very satisfied with both the professionalism of the people involved and the quality of the repair work done.

Repair Quality

Customer Service

After a car backed into my vehicle while on vacation in Illinois, the other driver’s insurance company, State Farm, referred to me to Caliber Collision in Daphne so the repair work could be done in Alabama. I initially contacted Steve, who explained the repair process and assisted me with questions and about scheduling an appointment that was convenient for my schedule. On the day of my appointment, the estimator, Andrew, met me and thoroughly explained what repairs were to be done, estimated how long the repairs would take, and assisted with getting me a rental vehicles. I received daily text updates from Caliber Collision, letting me know the status of the repair work and the estimated completion date. The completion date was actually one day earlier than estimated. Andrew met me when I came to pick up the car and again reviewed all completed repairs. He also insured the computer diagnostics were reset and functioning properly.

Returned Clean

Likely to Recommend

Repair Quality

Work is good however there is a rattle in my door now.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were very friendly and professional. Communicate frequently with updates. My car was finished a few days early! Nice surprise!

Customer Service

See previous message

Returned Clean

My Experience

Very easy to work with. Excellent communication and a fantastic turn around time. Will definitely do business in the future!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional, courteous, prompt, knowledgeable, affordable (they beat 4 other quotes without me telling them what they were). I will not hesitate to use them again and I highly recommend them.

Likely to Recommend

Repair Quality

Caliber Collision did a great job on my Mercedes. They were fast with my repairs and great at communicating. I would highly recommend them!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Took Wonderful care of my vehicle. Very friendly and helpful staff. Nice quick repair. Excellent knowledge.

My Experience

The staff was great to work with. They kept me informed during the entire process. They completed the job ahead of schedule and did a great job. Thank you!

My Experience

Communication was excellent, every employee was kind, helpful and thorough. Would absolutely recommend Caliber in Daphne to anyone needing repairs. Thank you!