Caliber - Des Moines - E 50th St
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They car was repaired nicely, but the AC wasn't working when I picked the car up so it had to go back to the shop a second time to finish the job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bryan kept me up-to-date on status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was impressed with Caliber.
Repair Quality - 5.0/5.0 -
The repair was fast, around 3 1/2 weeks. I can't tell if the car was ever in an accident. They kept me informed twice a week.
Customer Service - 5.0/5.0 -
Keeping me informed twice a week was a big plus.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They know how to take care costume. 🙂
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept well and informed of repairs needed and progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber Collision did a fine job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job and kept me informed on the status twice a week, which was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly. Kept me up to date on the repair progress. Helped with the rental car extension. And my vehicle was a lot cleaner than when I dropped it off. EXCELLENT CUSTOMER SERVICE 😎
Returned Clean
Likely to Recommend - 5.0/5.0 -
Based on what I do know currently about my car yes I would recommend… if there is any warranty…it’s going to run out due to my car sitting at Ramsey. Which is totally unfair. To both caliber collision and myself.
Repair Quality - 2.5/5.0 -
I have given a five because I have not been able to actually drive my vehicle… I keep being sent the invite to fill out survey. No offense but all I have gotten to do is look at the repair… my car is now back at the Subaru dealership…. From the looks of the repair… it appears as it should be… Brian was pleasant to work with and he discussed everything with me. I was not happy about being charged $5.00 For gas when I brought my vehicle in FULL as per the instructions. I filled up my car not even a mile away from caliber collision. But I was still charged for gas. It doesn’t matter if you follow the instructions ( you still get charged) . I can not speak for the other repair services YET. Yes it looks pretty again… but pretty doesn’t make it go down the road.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
They let me walk off the lot with dents in my passenger side door. I’m not letting my family or friends go threw that. It’s stressful enough going threw the trouble with the deer.
Repair Quality - 0.5/5.0 -
I went to go and pick up my car and there are still dents in it from the deer. One of the dents looks like someone tried to break into my car well it was there. They should get back to me about fixing it on Tuesday. I honestly just took it home because I’m tired of driving everyone else’s vehicle I wanted to drive my own. Just a little upsetting that I buy a car with little to no dents hit a deer not even 24 hrs after purchasing it to get it returned with dents that were not there.
Customer Service - 5.0/5.0 -
I was told everything that was happening to my vehicle and continued to get updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, responsible, and courtesy
Customer Service - 5.0/5.0 -
worthwhile , the best
My Experience - 5.0/5.0 -
After getting rear ended, Caliber did my repair work. It took some time to get things started after dropping my car off but everything was done in 2 weeks. They did an awesome job with the repairs and replacements, plus they replaced my damaged tire cover which I did not expect them to do.