Caliber - Des Moines - Merle Hay Rd

4.7 (860reviews)
97%
4416 Merle Hay Rd,  Des Moines,  IA  50310

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (860)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Friendly and fast service . Communication was great with updates . Car repair work done to satisfaction

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks amazing

Customer Service

Taken my car here twice. Never had a problem and the service was friendly and quick.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

A special shout out to Rob, who answered all of my questions about the process and parts with respect towards my person. I genuinely felt his commitment to making sure I was satisfied. Extra kudos points to Rob for talking to me (a woman) as an equal too.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was immaculate. The car looks brand new!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I most definitely wouldn’t recommend anyone to caliber collision

Repair Quality

I was very pleased with the way my car locked after everything was repaired. The staff was very friendly. They explained everything to me which I greatly appreciated. Should I ever need their services again? I’d be more than happy to come back and if any of my friends family acquaintances need service, I would highly recommend them to caliber collisions for excellent service and then being very friendly

Customer Service

I was unable to see where the damages were prior to taking my vehicle in for repair

Returned Clean

Likely to Recommend

Repair Quality

Can't tell anything ever happened.

Customer Service

Likely to Recommend

Repair Quality

Great and rare service

Customer Service

Great team

Likely to Recommend

Repair Quality

Customer Service

I’m so grateful for everything you guys have done and how you guys finished fixing my car quickly Thank you so much

Returned Clean

Likely to Recommend

Repair Quality

Very efficient making my car look like nothing ever happened to it. Very fast at returning the car to me.

Customer Service

Very efficient at communicating at drop off and at pick up.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very likely

Repair Quality

They did such a great job! Very communicative and fast 10/10 experience with them and they completely replaced my bumper/hood excellent paint job etc and will definitely be back if needed!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Polite and professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service