Caliber - Des Moines - Merle Hay Rd

4.7 (860reviews)
97%
4416 Merle Hay Rd,  Des Moines,  IA  50310

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (860)

Likely to Recommend

Repair Quality

Very professional, wonderful communication and quality work - thank you Caliber!

Customer Service

Returned Clean

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My Experience

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My Experience

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Customer Service

Everyone was so kind and kept me informed of status.

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Repair Quality

Great Service and the car was repaired sooner than expected!

Customer Service

Very helpful

Returned Clean

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Repair Quality

Very happy with results on 2021 VW repair

Customer Service

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Great communication

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Super friendly, excellent work

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Repair Quality

Looks great!

Customer Service

Rob was great at giving me details on the status and explaining everything that would and wouldn't be included.

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I actually did do this

Repair Quality

The repairs look great, even the additional details that my car required like decals were installed incredibly well.

Customer Service

Great - the team was very communicative and provided regular updates as the repairs progressed.

Returned Clean

Likely to Recommend

Repair Quality

Communication was confusing. The call center providing different emails/texts than the shop. Meanwhile, the shop said the car should be ready Tuesday. Called Wednesday and they said Friday. Then it was done Wed afternoon.

Customer Service

Communication needed clarity

Returned Clean

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Returned Clean

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Repair Quality

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Returned Clean