Caliber - Des Moines - Merle Hay Rd
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done very quickly and professionally! I appreciate their friendliness and professionalism!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues and looks better than before
Customer Service - 5.0/5.0 -
Excellent work and customer service all around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always kept me aware of the repairs
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
They did a nice job the car however, they did forget to attach the logos on the tailgate...I had to wait for them to finish that
Repair Quality - 4.0/5.0 -
I feel we could have kept the car until the parts came in, the car was drivable.
Customer Service - 3.5/5.0 -
They were not great at keeping me posted - I had to call them more often than they called me.
Likely to Recommend - 5.0/5.0 -
I’d recommend them to others for sure!
Repair Quality - 5.0/5.0 -
They kept in contact with me and updates on the repairs. It took a couple more days but I had a heads up from them and I found that to be very considerate.
Customer Service - 5.0/5.0 -
Appreciated them keeping me in the loop on the status of my car repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job. But I wish it was detailed. Because water marks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did exactly what they said they would. On time. They kept me informed throughout. Truck looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Communication is key to what to expect but they almost never called me to keep me informed.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Said they would call within 24-48 hours after i dropped off my truck and I had to call them on Monday of the next week to find out how things were going.
Likely to Recommend - 5.0/5.0 -
I was impressed with the service and the work Caliber did on my vehicle.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was impressed with the service and the work @ Caliber Collision. Would definitely use them again, if needed.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your service was great, I was very happy with your prompt repair and excellent service from customer care and all. Keep the good work up, I will be more than happy to recommend your company to anyone needing body work done on their vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Quedó excelente
Customer Service - 5.0/5.0 -
Excelente
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Estimate was higher than my other estimates, but insurance company requested Caliber to warranty it. Everyone was very nice and drop off/pick up with rental car was very convenient.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Happy with results.