Caliber - Des Moines - Merle Hay Rd

4.7 (862reviews)
97%
4416 Merle Hay Rd,  Des Moines,  IA  50310

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (862)

Likely to Recommend

Repair Quality

Fast repairs Prompt service Cordial staff

Customer Service

Likely to Recommend

Repair Quality

No complete waiting for re trac . Problem with shipping otherwise fine. Great guys work satisfactory.

Customer Service

No complete waiting for re trac . Problem with shipping otherwise fine. Great guys work satisfactory.

Likely to Recommend

Repair Quality

full passenger side was being repaired from scuffs, scratches and dents (+ torn window rubber etc) from the neighbor's trampoline that wind carried up and over fence and down on my parked Escape . two small spots were missed. "not on work order" tech said. Men wanted to keep vehicle and repair to satisfaction but wouldn't be done before we left (moving out of state) so my husband accepted vehicle as is. Driver side not perfect any longer either after all.

Customer Service

All men that I dealt with was friendly and wanting to please

Likely to Recommend

Repair Quality

Customer Service

Excellent experience

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great customer service., kind and patient with explanations.

Likely to Recommend

Repair Quality

Gabe is very good and I would highly recommend him

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great, great service. Excellent work.

Customer Service

The best.

Returned Clean

Likely to Recommend

Repair Quality

Worked with my insurance so I didn't have to. Really appreciated that

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great work! Professional, courteous staff. Thorough explanations

Repair Quality

Customer Service

My Experience

They managed to work both of my cars in today to refinish the headlights in spite of the fact that they are incredibly busy because of the recent hail. I really appreciate this and the fine job that they did. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Very good staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work done was awesome, I would recommend them to everyone .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick and easy!! Thanks guys!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They got my car back to me quicker than they thought. I got an update every few days.

Customer Service

They were great about answering questions