Caliber - Des Moines - Merle Hay Rd

4.7 (862reviews)
97%
4416 Merle Hay Rd,  Des Moines,  IA  50310

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (862)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They beat all expectations. Did great job

Customer Service

They beat all expectations. Did great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job! My car looks like new

Customer Service

The guys were super nice and respectful

Likely to Recommend

Repair Quality

Great service during the time my vehicle was at the shop

Customer Service

Great service

Likely to Recommend

Repair Quality

Customer Service

They were great to work with on everything and keep me fully informed during the process. Great customer service!!!

Returned Clean

Likely to Recommend

Repair Quality

Looks great.

Customer Service

I received daily updates.

Likely to Recommend

Repair Quality

Looks better than new (to me)!

Customer Service

Loved the guys at the shop! Justin managed to keep up with my sense of humor and remain professional at the same time.

My Experience

The service exceeded my expectations

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Gabe was especially helpful

Likely to Recommend

Repair Quality

Everyone was so good and so accomodating.

Customer Service

great staff. I have forgotten the name of the guy who helped me but he was such a gentleman and so professional.

Returned Clean

Likely to Recommend

Repair Quality

Very impressed!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

More than pleased with the customer service and explanation for all the pieces. Was my choice to go for after market parts but the bumper doesn’t line up well in some places with the fenders/headlights. I’m not upset about this but will keep it in mind for future repairs. But again, excellent customer service and transparency of the process! Will definitely bring my car in there again if need be.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Job well done by good folks.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did amazing work!

Customer Service

Likely to Recommend

I have already recommended them to a couple of people.

Repair Quality

Customer Service