Caliber - Des Moines - Merle Hay Rd

4.7 (862reviews)
97%
4416 Merle Hay Rd,  Des Moines,  IA  50310

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (862)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job and pretty quick.

Customer Service

Very good people and courteous

Returned Clean

Likely to Recommend

Repair Quality

10 - The Caliber team did a great job repairing our SUV and kept us informed with timely updates on their progress.

Customer Service

Everyone I dealt with on the Caliber Team was polite and profession.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already have

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

100% I would

Repair Quality

Picked up car on June 2nd on June 3rd noticed the air conditioning was working inadequately and blowing out hot air. Call them and they told me at my convenience to bring it in. Took it back in and they checked it out by hooking it up. They found the dysfunction in one of the pieces to the air conditioner. The piece is working great and the drive is wonderful!!! Would highly recommend for collision work

Customer Service

The customer service was above and beyond the number 10. They accommodated me in every way so that I could continue and finish my work day by dropping me off to pick up my daughter's car while I waited and then drove my car to my daughters beauty shop where I had returned her car. And had a shop staff drive behind them so that it would not inconvenience me to take them back to their collision center. Kudos David

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did fabulous!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Personable and professional, excellent work

Likely to Recommend

I would definitely choose CC again and will recommend them to friends and family.

Repair Quality

Recieved a brand new GMC factory windshield.

Customer Service

Great communication keeping me informed on when my windshield would be in stock. Very friendly staff. Very clean facility and a comfortable place to wait, if you choose, with snacks, beverages, and a TV.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean