Caliber - Des Moines - Southwest
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Terrible
Repair Quality - 0.5/5.0 -
Absolutely terrible. Showed up to pick up my truck and had 3 things that weren’t done
Customer Service - 2.5/5.0 -
It was ok
Likely to Recommend - 5.0/5.0 -
I've already told several friends
Repair Quality - 5.0/5.0 -
Car looks GREAT!!
Customer Service - 5.0/5.0 -
Great experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great!!😊
Customer Service - 5.0/5.0 -
Very nice and friendly!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very easy to work with. They made the process smooth & kept me well informed along the way. The repairs look great & I would definitely use them again if needed. Highly recommend!
Likely to Recommend - 5.0/5.0 -
Caliber will definitely get referrals from me to anyone that needs auto body work. .
Repair Quality - 5.0/5.0 -
The repairs were perfect. They detailed my car before it was returned to me. It looked wonderful.
Customer Service - 5.0/5.0 -
The customer service was great! Jim kept me updated on the repairs to my car every step of the way.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
To many miss communications about length of work on truck and when truck would be ready. Told 12-15 days and took a month and was always an excuse.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Didn't even know that it was damaged
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice staff and excellent service, thank you!
Likely to Recommend - 4.5/5.0 -
Just like my job, nobody gets a 10, always room for improvements. ;-)
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Super responsive, we had a delay due to personal reasons but Caliber worked with us to get our repairs completed as soon as we could. Folks at Caliber even contacted us to understand our situation.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair done on time and they did good job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely will recommend!
Repair Quality - 5.0/5.0 -
It looks beautiful and thank you so much for cleaning the interior too!
Customer Service - 5.0/5.0 -
Very welcoming and professional.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very accommodating people
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Because they told me they were going to put new parts and replace them. But instead they just repainted it. Took too long to repair because of waiting for parts but it doesn’t show in the final outcome
Customer Service - 4.5/5.0 -
Great customer service and communication