Caliber - Dover

4.8 (2,796reviews)
98%
5825 West Denneys Road,  Dover,  DE  19904

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,796)

Likely to Recommend

Repair Quality

Customer Service

My Experience

First time I have ever had my car repaired here and it was beyond perfect customer device from the minute I walked in to the minute I picked up my car. It was complete perfection and immaculate!! I will use again thank you so much!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ron has great customer service. I enjoy having him to get the repairs done in a timely manner as well as a good repair. I would recommend Caliber Collision for any repair. Not just insurance claims. Great experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very friendly and knowledgeable. I liked the transparency throughout the whole process. Ron did an excellent job with the repairs to my car. Definitely will recommend this place to others.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Unfortunately, this is my 2nd time having to use your services but I have been completely satisfied each time.

Likely to Recommend

Repair Quality

Great work as always!

Customer Service

My Experience

The overall experience was great. You worked with Enterprise to arrange pickup for myself and pickup of the vehicle at the end. The repair was quick and looks great. The communication was great with the weekly updates. I'll certainly will be referring you all and will bring any future business I may need.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

You guys were awesome and I know you got it done as fast as you could

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was pristine inside and out. The dented door was fixed perfectly and they painted all of that side so the paint matched beautifully. Communication was great through the entire process and my car was finished a day early. Great job.

Likely to Recommend

Repair Quality

Excellent job, better than expected.

Customer Service

Likely to Recommend

Repair Quality

really am happy with the way my car turned out

Customer Service

Bill Murray could not have been any better at explaining my car’s damage and then how it was repaired and finished one day earlier than i thought.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yvette

My Experience

They're so good! The finish is like the car comes straight from the factory,never been damaged! I'll never go anywhere else!!

My Experience

Great customer service! Bill explained everything clearly that would be done & what was done when I picked up my car.💯

Likely to Recommend

I have received compliments since they return my auto.

Repair Quality

Job well done!!!

Customer Service

Customer service employee explain what they did and what couldn't be done. Great guy.

My Experience

The car looks great and it was completed ahead of schedule. Everyone was helpful and friendly. I’d highly recommend this shop to friends and family.

Likely to Recommend

I would highly recommend Caliber Collision based on my experience.

Repair Quality

Repair was done fast, I was kept informed, and I was happy with the outcome. Everyone there was pleasant and helpful.

Customer Service

Everyone was so friendly and explained things so well. I was kept informed of the repairs without having to ask.

Returned Clean

My Experience

Bill was excellent to work with!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great job. They kept me informed about the status of my vehicle.