Caliber - Downey

4.8 (6,345reviews)
97%
12207 Woodruff Rd,  Downey,  CA  90241

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,345)

My Experience

Excellent customer service in the office. Excellent service from the text very satisfied.

Likely to Recommend

Repair Quality

Excellent service, as always.

Customer Service

Excellent service

Likely to Recommend

The reason that I would recommend others to your shop it’s respectfully pleasant when you walk in the door your greeted with a smile the customer service is fantastic. Not to mention the repairs excellent.

Repair Quality

Yes the quality was on point with the repairs and the presentation of my car Really looked good I almost didn’t reconized it. Thank you once again

Customer Service

I have nothing but respect for there professionalism and mannerism they have shown.

My Experience

Customer service was great. Professionalism Excellent. Always kept in touch with the progress. Highly recommend to family, friends and co-workers. Very Satisfied with Caliber

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Helped with all my questions, fast responses , everyone was very friendly! Made my experience quick and stress free thank you

Customer Service

Returned Clean

My Experience

Excellent service. Thanks for the job well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fixed the damages on my car AND cleaned my entire car!!!! Thank you so so much, I appreciate it :)

Customer Service

Everyone was really nice and helpful :)

Likely to Recommend

If you need quality collision repair, look no further. From start to finish, the service was seamless. I really appreciated their constant communication; I never had to wonder about the status of my vehicle. The workmanship shows a real attention to detail, and I was blown away by how they went above and beyond to get my car back to me so quickly. Thank you for making a stressful situation so much easier!

Repair Quality

If you need quality collision repair, look no further. From start to finish, the service was seamless. I really appreciated their constant communication; I never had to wonder about the status of my vehicle. The workmanship shows a real attention to detail, and I was blown away by how they went above and beyond to get my car back to me so quickly. Thank you for making a stressful situation so much easier!

Customer Service

If you need quality collision repair, look no further. From start to finish, the service was seamless. I really appreciated their constant communication; I never had to wonder about the status of my vehicle. The workmanship shows a real attention to detail, and I was blown away by how they went above and beyond to get my car back to me so quickly. Thank you for making a stressful situation so much easier!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

No problems with the repair and it drives well only thing noticeable was that my wife said the alarm sounded different than before

Customer Service

They were professional and communicated the details well along with the progress

My Experience

Everyone was helpful and very courteous

Likely to Recommend

Repair Quality

Customer Service

The whole experience was awesome

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Courteous, responsive

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

There was some I perfections on the paint job of the bumper, you could tell that they didn't buff down all the bumper and I can see little bump on the paint. Even after taking it back the second time. I would have appreciated it if they would have done all of the bumper not just the spots I pointed out. Other than that they were very nice.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am very satisfied with service

Customer Service

I'm very satisfied with the service.

My Experience

Repair was much quicker than I expected and they washed and detailed my truck. They replaced my catalitic converter.

Likely to Recommend

Repair Quality

Truck was ready sooner than they said

Customer Service

Truck was ready sooner than they said

Returned Clean

My Experience

My Experience

All the employees where very helpful and professional They did a great job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good customer service and fix my repair on time and fast in a good way.