Caliber - Dulles
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your shop manager (Rob) and customer care service (Buba) were awesome to work with for my Jeep bodywork. The coordinated effort between CC and GEICO was seamless and reflected great teamwork. Rob took extra care of my Jeep when I had a concern about liquid leaking after the accident and during the repair. Rob told me that he had pressure tested the radiator and test drove the Jeep to double check for any leaks. I really appreciate the level of service I received from Rob and his team. When I arrived to pickup my Jeep, I was greeted by Buba where he gave me a professional folder that had all my repair work listed. Buba explained everything that had been done to my Jeep very clearly and helped me understand the work performed, always asking if I had any questions or concerns. Buba took me outside to go over the bodywork completed. When I asked about what had been repaired or replaced, Buba knew exactly where to find the information in my folder and pointed out all the bodywork completed. You and your staff exceeded my expectations and I will remember this when I need more work or when I hear a friend needs bodywork. Thank you very much, Nolan Barkdull
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
How can i recommend a friend to a location, where everything was done good but fron end receptionist and the other guy can mess up evrything for your.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everyone was great.Except The location # 1 Receptionist, who treated me so badly that i felt like i am a human being without any importance. And the bearded guy who came frrom within the location and threatened me and treied to initiated a physical fight. This was just for a very small reason. When i was going to pick up my car after it was completed, i saw this first location of Caliber Collision at Sterling VA and stopped without any knowelege that there is another loation in Sterling too., When i entered the first location, this fron end lady asked me many questions about my car and than told me that my car was not there but at another location.(she said that indicating me that i had made a very big mistake). I asked her if she can give me the adress of the 2nd location, she very loudly start telling me the adress, i interrupted her that please can you write down the adress, she did not listen to me and repeated the adress in a very loud and hateful fashion. on my 3rd request she said, " do you want me to put adress in your GPS". I told her that she should not talk like this to a customer and told her that i am tired after driving for one hour from my work coming to this locaiton. While i was talking to her, a bearded guy from inside came out and approached me and asked , "what is going on her". I replied to him that the lady is not cooperating and not writing the adress of 2nd location for me" I thjought this guy might me a supervisor and may help me. But i was very wrong, because he while advancing towards me said in the very threatening way.' let me cooperate with you". At this point i very quickly left the place, because this quy was very ready to start a physical abuse.
Returned Clean
My Experience - 5.0/5.0 -
Thank you caliber collision crew. My car was repair faster than i had imagined. And thank you jessica for always keeping me informed on the status of my vehicle's repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was Outstanding. The communication was Superb. The turn around time was Amazing. Bubba was great all around and I give you all a 10 out of 10.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are very flexible with the time to pick up the car and also I lovevthecdailybuodate you provided to me on the car repair status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for going the extra mile to fix my brake lights! Very appreciated! :)
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jessica don't the staff were amazing. Loved receiving text updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jessica was simply great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well just want to thank caliber collision. Great job...