Caliber - Dulles
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Very very very bad experience on how I’m not gonna recommend anybody. They treat people very bad. Keep your car a month and don’t have an answer for you. Very bad I’m very disappointed
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Friendly. Prompt.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
One of the best customer service experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was amazing, and super helpful. We were updated on our vehicle. Staff was super knowledgeable on process.
Likely to Recommend - 5.0/5.0 -
We've been here before!
Repair Quality - 5.0/5.0 -
Very friendly, qualified staff. My baby (van), looks great. I always joke how instead of the show "pimp my ride"...there should be a show where messed up mini vans get fixed and cleaned to look new. You win!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Working with Franklin M. was a pleasure; he was always very polite and professional. He took the time to answer all of my questions, both before and after the repair process, never making me feel rushed. Communication throughout the repair process was the best I’ve experienced! My car looks excellent and I truly appreciate the attention to detail during the repair process. THANK YOU for the excellent work done on my vehicle! I will definitely be using Caliber Collision for any future needs as well as recommending Caliber Collision to others!
Likely to Recommend - 5.0/5.0 -
Best collision repair experience I’ve had!! Thank you to the entire team!
Repair Quality - 5.0/5.0 -
Franklin M. is an outstanding service advisor!! He kept me apprised of my vehicles status throughout the repair process. Caliber Collision did an outstanding job with my vehicle’s repair process with an end result that looked as good as the day I received my K5 from the dealership!!! Overall I would recommend Caliber Collision to any of my colleagues / friends. I am very impressed - keep up the great work!!
Customer Service - 5.0/5.0 -
Overall, excellent and very professional!
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done professionally, the service was exceptional, and I could not ask for anything more.
Customer Service - 5.0/5.0 -
John and Sean were phenomenal
My Experience - 5.0/5.0 -
Perfect job, and amazing customer service
My Experience - 5.0/5.0 -
Great service. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Great people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Still having problems with the backup camera. Other than that a great experience!
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was my first experience with C.C. and the entire team was exceptional. John was hands on and we talked met the second day and he showed me the under car and what was damaged.The after market rims on the passenger side were both damaged i thought Iwas going to need replacements.( I really love these Wheels). John assured me the were a easy fix. And as a result of all there work my car is like new. The front suspension is tight just like new. Thanks Caliper for the great job you guys did.
Likely to Recommend - 5.0/5.0 -
All the time either a call or a text.
Repair Quality - 5.0/5.0 -
Totally Satisfied Smokie ( my name for my car). Runs like a top.
Customer Service - 5.0/5.0 -
From the counter people to John everyone was great.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never suggest anyone use Caliber Collision
Repair Quality - 0.5/5.0 -
Dishonest, untrustworthy, completely unprofessional
Customer Service - 0.5/5.0 -
Dishonest, untrustworthy, and unprofessional
Returned Clean
My Experience - 5.0/5.0 -
Thank you team Caliber! My car came out great and everyone was pleasant to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was excellent with keeping me up to date on the status of the work being completed