Caliber - Duncanville

4.8 (10,441reviews)
94%
978 N Hwy 67,  Cedar Hill,  TX  75104

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (10,441)

My Experience

This was a pleasant experience. Caliber Collision took care of me, my family and vehicle. Angie was FANTASTIC!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

First experience with body repair in 57 yrs of driving. Everyone was friendly yet I have to call out Julius — listened with patience, kind, utterly professional, and I drove away with a perfect repair. Not only that, my car was washed and vacuumed. A 10 rating is not enough; how about 100?

Customer Service

Please see general comments

Likely to Recommend

I would highly recommend

Repair Quality

I would not trust my car to anyone else because of the customer service and the quality of work. Nobody wants to get in an accident or have their car banged up, but when you do, it’s just good to know that you’ve got to go to company like Caliber… They are definitely my local go to. I love this company.

Customer Service

Customer Service is A1

Returned Clean

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Repair Quality

Excellent Service! The are very quick and efficient, my vehicle was ready in no time! Definitely recommend.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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You did a great job

Repair Quality

Everything went well. My adjuster was great.

Customer Service

Everyone was helpful and polite

Returned Clean

My Experience

Lo único que puedo decir es que estoy muy contento con el trabajo que me hicieron en mí Chevrolet Equinos 25 un trabajo excelente y además garantizado y muy buen precio la verdad no sé pude pedir mas nada y es todo lo que tengo que decir

My Experience

Angela the advisor set expectations and then followed through. The estimate was written then very next day

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Repair Quality

Great customer service

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

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Repair Quality

Very professional & we were getting constant updates from Darrius from the service department. Our car looks brand new again & we’re very happy

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Customer Service

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Caliber Collision took amazing care of my truck and returned it to me looking brand new. I am very satisfied with the results.

Repair Quality

Customer Service

Returned Clean

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My Experience

Good job, no issues...

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Customer Service

Returned Clean

My Experience

James was GREAT. I thought my car was gonna be completely totaled and he gave me hope and was able to fix it just like new. My car looks like it came out of the dealership. Very satisfied 😁

My Experience

All of my experiences with Caliber Collision has been amazing and this time was no different. James took good care of my car in a timely manner. He answered all my questions and was very friendly. James made the repair process of my car stress free! When I got my car back everything looked great! I will continue to go back to Caliber Collision anytime I need a repair.

Likely to Recommend

Every experience that I have had with Caliber Collision was great and will highly recommend this company to others!

Repair Quality

All the repairs on my car was fixed! Great customer service from staff!!!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Customer service was awesome from the manager to Darrius. Thank you guys

My Experience

James Smith is awesome! He’s very friendly, cordial and outgoing. He possesses an exceptional set of customer service skills. I was consistently informed of the progress on the repairs to my vehicle.. Going forward, Caliber's Collision will be the place for any future repairs. I’ll also inform my family and friends about the exceptional service that I received. Thank you again James.

Likely to Recommend

Repair Quality

Everyone I spoke with was professional and helpful with my vehicle. I was very happy with the work to my vehicle.

Customer Service

I'm very happy with service to my vehicle.

Returned Clean