Caliber - Duncanville
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I have always used Caliber and will continue to do so. Caliber has always done a great job. I know this time it was a little rough. But working Angie Rivera was good . She was very kind and explain what was needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision was Great provided 100% customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the staff was nice. Girl at the deso very polite and she was quick to respond and nice. Would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Friendly staff, Shay called back promptly and was very helpful. Quick car repair. Highly recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Terrible experience
Repair Quality - 0.5/5.0 -
Sloppy paint job, bad customer service. I was told the repair would take to 4 days, then when I was ready to move forward, they said 2 weeks. Then delivered a badly done job with paint sprayed over parts that had nothing to do with the damage, and the paint dried and hardened. I'm very unsatisfied to say the least.
Customer Service - 0.5/5.0 -
I was lied to from the beginning, Shay didn't even apologize for not telling me the truth from the start about how long it would take to be fixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Quick and thorough
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Shay and the team took really good care of me. There are no complaints about my service, only reasons to give Caliber Collision all of our business going forward. Shay even went out of her way to deliver my vehicle to me at home upon completion of service due to my inability to drive after having rotator cuff surgery. I highly recommend Caliber Collision!
Repair Quality - 5.0/5.0 -
Shay and the team took really good care of me. There are no complaints about my service, only reasons to give Caliber Collision all of our business going forward. Shay even went out of her way to deliver my vehicle to me at home upon completion of service due to my inability to drive after having rotator cuff surgery. I highly recommend Caliber Collision!
Customer Service - 5.0/5.0 -
Shay and the team took really good care of me. There are no complaints about my service, only reasons to give Caliber Collision all of our business going forward. Shay even went out of her way to deliver my vehicle to me at home upon completion of service due to my inability to drive after having rotator cuff surgery. I highly recommend Caliber Collision!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job
Customer Service - 5.0/5.0 -
GOOD STAFF VERY KIND AND ATTENDED
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shay is an absolute pleasure!!! She went above and beyond ! Calling to let me know every step on my vehicles update. Made sure my car was top notch when returned to me. She made things so easy !! If I ever need a car repair I would return JUST because I know she would be there to assist. She is truly a great asset to the Caliber company and has made the experience worth remembering!! Thank You Shay!!!!!!!
Customer Service - 5.0/5.0 -
Shay is an absolute pleasure!!! She went above and beyond ! Calling to let me know every step on my vehicles update. Made sure my car was top notch when returned to me. She made things so easy !! If I ever need a car repair I would return JUST because I know she would be there to assist. She is truly a great asset to the Caliber company and has made the experience worth remembering!! Thank You Shay!!!!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
My front end repairs look great! However a front end alignment was not included not sure why because my car is now pulling to the left when driving.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision Cedar Hill gets 5 stars! The entire staff was helpful & efficient. My service advisor, Mr.James made sure I was updated during the process. From the drop off of my vehicle to the pickup, each step was a breeze. Thank you Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Y’all did a great job! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job done at this location.
Repair Quality - 5.0/5.0 -
Loved the area and once inside the atmosphere was so pleasant. Interaction with all the employees was great. I would highly recommend this location.
Customer Service - 5.0/5.0 -
Great group of people.
My Experience - 5.0/5.0 -
My experience Caliber Collison was awesome Shay my adjuster was awesome. Shay kept me informed throughout the total repair process. Called every week to let me know changes and updates with ordering parts etc.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Experience at Caliber Collison with Adjuster Shay in Cedar Hill Texas was Epic. Although the time was lengthy, Shay kept me informed weekly throughout the process of my vehicle repair..
Customer Service - 5.0/5.0 -
Totally satisfied with the customer service l received...
Returned Clean
My Experience - 5.0/5.0 -
Just excellent and quick repairs. Super convenient around my time and schedule. Super fast turnaround and clean work. Even the spots that were missed will be taken care of and I have full faith the service and quality will be quick and great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Angie is a rockstar! Kept me updated and informed.