Caliber - Duncanville
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great work great service
Repair Quality - 5.0/5.0 -
Repair was excellent. Good as new.
Customer Service - 5.0/5.0 -
Kept us updated on the work being performed. Very professional and the process was smooth and done in a timely manner. Would definitely recommend to friends and family.
My Experience - 5.0/5.0 -
I have to say James was outstanding. I’m in the customer service business and I know what it looks like. James was great, when I dropped my car off James offered me a ride home not knowing if I lived in north Dallas are down the street. I was very satisfied with the customer service and the work done. James is a superstar.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people in this building is so friendly Specially Darius he’s nice person and friendly all the time he put attention on every thing we need on my car He answered all my questions regarding the repair.of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They so nice people and Darius very professional and nice person my car is was good thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I truly appreciate that Darius and the lady at the front desk stayed after you technically closed. I communicated that I didn’t get off work until 6pm, 30 minutes after closing, yet Darius assured me that I could still come. I am soooo appreciative of that simple gesture. I wasn’t expecting a 5 day turn around on getting my suv fixed. Darius and team were the highlight of my day today.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This was one of the best services that I have received for collision repairs.
Repair Quality - 5.0/5.0 -
The service was excellent!!!!!!
Customer Service - 5.0/5.0 -
They kept me informed during the entire process!!!!!
My Experience - 5.0/5.0 -
I had a great experience with the repair. The team was very professional, kept me informed throughout the process, and completed the work quickly. I’m very happy with the quality of the repair and how smooth everything went. Thank you for the excellent service.
Likely to Recommend - 5.0/5.0 -
I would recommend anyone that needs a car repair to caliber collision
Repair Quality - 5.0/5.0 -
Everything went very well and the car turned out better than I expected.
Customer Service - 5.0/5.0 -
Customer service was very helpful and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber collision has always and will continue to do my collision repairs as needed.
Repair Quality - 5.0/5.0 -
Darius my service advisor was amazingly supportive and responsive to the car of my vehicle and my needs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair looked good as new.
Customer Service - 5.0/5.0 -
Shay is very knowledgeable at what she does. Shay was my associate and she was very helpful in explaining the progress of getting my car fixed. She went above and beyond when I had situations to occur that I felt were out of my control but she was able to manage them for me. I really appreciated her time and expertise with car repair/rentals. She was very patient with me and notified me of every change.
Returned Clean
My Experience - 5.0/5.0 -
James was a very kind person; he answered all my questions and got the work done in a very short time.
My Experience - 0.0/5.0 -
The vehicle will be taken back tomorrow morning because they left a part off. This will be the 5th time. Darius the service advisor has gine me poor customer service. He stated that Caliber would cover repairs and rental cost, only to see an attempt for Enterprise to try charging me for the rental. I disputed the charges and have contacted the corporate office and gave a verbal statement about my dissatisfaction with him and this process...Hopefully tomorrow will be the and my last time visiting the location and doing business with the organization...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Angie is the best , with excellent manners and communication skills. She kept me notified of all progress very promptly. Finished days ahead of the schedule and did great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
James let me know when it was ready
Repair Quality - 5.0/5.0 -
James was very professional
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m glad with everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service. Mr. Smith explained every part of the process and everything they worked on, so there was no confusion on my end. I am extremely pleased with my service at this location. I would definitely recommend.