Caliber - Durham - Iredell St

4.8 (2,303reviews)
96%
722 Iredell St,  Durham,  NC  27705

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,303)

My Experience

My Experience

Incomplete job, no accountability.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

You did a great job! Excellent communication, on time and reasonable cost. Thank you!

My Experience

Even though I'm always there because something bad has happened to my car, I always really appreciate the care, friendliness and professionalism of the staff, from the upfront person to the technicians. Thanks, Glenn Mehrbach

Likely to Recommend

We always use Caliber Collision when we have appropriate repairs needed on our vehicles.

Repair Quality

Working with Caliber Collision has always been a good experience. The repair is always done on time, if not earlier, and the service feels very personal.

Customer Service

All of the workers there, from the front desk person to the people doing the repairs, were professional and gracious, and always took the time I needed.

My Experience

Friendly and stay with the estimate.

My Experience

quality service at a good price

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks great! They even buffed the exterior of the rest of the car to match the new work! Amazing! Very very happy with Caliber.

My Experience

Everyone was so nice and they did a great job fixing my car

Likely to Recommend

Repair Quality

Great group of people working there and wonderful job on my car

Customer Service

Returned Clean

My Experience

Looks great! Thank you.

My Experience

The entire service team and front desk staff were very professional and courteous. The work they completed on my car was excellent. Caliber took very good care of me. I would definitely recommend them to others as well as use them again for future repair work. I appreciate the opportunity to rave about your service and work.

Likely to Recommend

Repair Quality

Very satisfied with the work that was done on my car, excellent customer service from the staff at Caliber on Iredell St. , would certainly recommend to anyone needing their car fixed after any kind of collision. Thank you all at Cailber.

Customer Service

Returned Clean

Likely to Recommend

Haven't had a bad experience yet, all positive with various locations

Repair Quality

Always have had excellent repairs done by Caliber

Customer Service

There was a little confusion who was handling our case and who to call (me or my wife) but nothing that led to problems or delays.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Completed repairs in time estimated when I brought car in, professionally done. Very efficient at both drop-off and pickup.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car was returned perfectly Great job

My Experience

Everybody did a great job! That includes Sherry! She is the lovely, welcoming face when you walk in the door! Thanks to all of you!

Likely to Recommend

Repair Quality

Great work, great customer service! Should I need them again, I will definitely go back!!

Customer Service