Caliber - Durham - Iredell St

My Experience - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Job was well done by Collision Caliber. The staff and technicians were very professional and knowledgeable.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My car took longer than expected, only by a couple of days, and they were in constant contact to keep me informed about the repair.

My Experience - 5.0/5.0 -

Excellent service and works diligently to ensure customer satisfaction. Highly recommend!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and friendly staff

Customer Service - 5.0/5.0 -

Excellent

My Experience - 5.0/5.0 -

My car looks great. I am very satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Here is a rewritten version you can easily copy and paste for a review: **Outstanding service during a stressful time!** This was unfortunately my second hit-and-run, which was incredibly depressing, but Caliber Collision made the entire repair experience wonderful. Sherry at the front desk was so kind and completely took care of both the rental car setup and the return process. Every single person who assisted me was fantastic, and they even went above and beyond to fix my tail light in just 15 minutes. I highly recommend them hands down for their great service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer service is top notch

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied, thank you for your service! My care looks new!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I absolutely love this place. They gave me an estimated date of when my repair would be finished, and they completed it two days sooner. I got my car back and it’s like new! Thank you Cailber Collision for all your help with my vehicle. I’ll be making recommendations to my friends if they’re ever in need of a repair.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 0.3/5.0 -

Incomplete job, no accountability.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

You did a great job! Excellent communication, on time and reasonable cost. Thank you!

My Experience - 5.0/5.0 -

Even though I'm always there because something bad has happened to my car, I always really appreciate the care, friendliness and professionalism of the staff, from the upfront person to the technicians. Thanks, Glenn Mehrbach

Likely to Recommend - 5.0/5.0 -

We always use Caliber Collision when we have appropriate repairs needed on our vehicles.

Repair Quality - 5.0/5.0 -

Working with Caliber Collision has always been a good experience. The repair is always done on time, if not earlier, and the service feels very personal.

Customer Service - 5.0/5.0 -

All of the workers there, from the front desk person to the people doing the repairs, were professional and gracious, and always took the time I needed.

My Experience - 5.0/5.0 -

Friendly and stay with the estimate.

My Experience - 5.0/5.0 -

quality service at a good price

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Car looks great! They even buffed the exterior of the rest of the car to match the new work! Amazing! Very very happy with Caliber.

My Experience - 5.0/5.0 -

Everyone was so nice and they did a great job fixing my car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great group of people working there and wonderful job on my car

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Looks great! Thank you.