Caliber - Durham - Iredell St
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work you did was great -- color matching, dent repair -- but I wish someone had spotted the scrape on the driver's side in front of the mirror. We didn't either, btw, until appreciating how good the car looked after your work. Really valued the professionalism, experience, and friendliness of everyone.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend. I may even have Caliber buff out a spot on my Wife's vehicle. :-)
Repair Quality - 5.0/5.0 -
Very happy. Kept me updated on the status of my truck, and always easy to get a hold of via phone.
Customer Service - 5.0/5.0 -
Per my last comment, always easy to get a hold of, never a problem.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I arranged with Chris to leave my car with Caliber while I went on vacation and he assured me that it would be ready when I got back and that he would deal directly with the insurance company for any additional money needed above the original estimate. Everything went as he said it would and my car was ready and looked good as new when I came to pick her up. I had a very positive experience with this shop and would recommend them highly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with communication and everything about this repair. Thank you Chris and Caliber Collision!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was faster than expected. Everyone was very courteous and I was always kept informed throughout the experience. The car looks great both inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One small defect in the new windshield.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me updated on the repairs and even though it wasnt completed the day(s) they said it would they took responsibility and helped me out with the rental with my insurance. Everyone there was very nice.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pristine work was done. All issues were resolved.
Customer Service - 5.0/5.0 -
Communication was strong and the personnel were very personable and cordial.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very communicative, the car was finished on time, they kept me updated about the progress, and they contacted my insurance about an issue with a claim.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing everything perfectly the first time and cleaning my car before giving it back!