Caliber - Durham - Iredell St

4.8 (2,315reviews)
96%
722 Iredell St,  Durham,  NC  27705

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,315)

My Experience

Likely to Recommend

Repair Quality

Customer Service

The professionals at Caliber Collision on Iredell street in Durham NC were extremely helpful, kept me informed and were very kind. I cannot say enough good things about them or the service I received. They seemed genuinely happy to assist me through the process.

My Experience

Chris and his team were transparent and keep me informed of the status of my repairs. Highly recommend Caliber!

My Experience

My Experience

Repair looks as good as new. I also appreciate the superior cleaning of my entire car, I wasn’t expecting that. Iesha was also extremely helpful when making β€œreserved” rental car from Hertz wasn’t available. She made calls to Enterprise and State Farm to secure a rental for me in a timely manner. Your wonderful team was professional from start to finish. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Iesha at the front desk was extremely helpful. When my β€œreserved” rental car from Hertz wasn’t available indefinitely and. Was stranded there, she immediately called Enterprise and the State Farm to secure a new rental for me.

Returned Clean

My Experience

Excellent work and kept me informed.Curteous(sp) and professional.

Likely to Recommend

Definitely

Repair Quality

It looks brand knew, like it had ever been damaged. Everyone was professional and kind. Very friendly and personable.

Customer Service

As stated before

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work that was done excellent. My car was clean inside and out. It looks brand new. I would recommend Caliber Collision to any one. Bravo πŸ‘πŸ‘πŸ‘

Likely to Recommend

Best work I've seen on a collision repair.

Repair Quality

Thank you so much for a job well done. I'm very happy with the work. I will definitely recommend Caliber Collision to anyone and to Nationwide insurance company as well 😊

Customer Service

Chris, Mark and the young lady at the reception desk were very kind and professional

Likely to Recommend

Repair Quality

Easy to work with and delivered on their commitments

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a a great job with my car looks brand new u couldn't even tell It was involved in am accident or anything i love it most definitely a 10/10 stars in my book

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

nice work, done on time, very pleasant and knowledgeable staff

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chris is awesome--totally trustworthy and reliable. I'm usually skeptical about mechanics because of bad past experiences with overcharging and unnecessary repairs. BMW Raleigh gave me a sky-high quote and pointed out issues that didn't even make sense. Chris was a breath of fresh air--honest, super knowledgeable, and actually took the time to explain things. His quote was way more reasonable too. If you're looking for someone you can trust, I highly recommend him!

My Experience

Likely to Recommend

Repair Quality

They explained all of the repairs needed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good communication and customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean