Caliber - Durham - Iredell St

4.8 (2,316reviews)
96%
722 Iredell St,  Durham,  NC  27705

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,316)

Likely to Recommend

Repair Quality

Car looks brand new! Had cracked moon roof replaced, so far no leakage.

Customer Service

Everything explained well & took the time anticipated to complete

Returned Clean

Likely to Recommend

Repair Quality

beautiful workmanship and very helpful and polite staff

Customer Service

Returned Clean

My Experience

When I got my car back it was clean inside and the work they did was amazing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Caliber did an excellent job repairing our car. It looks great! Chris provided us with excellent customer service. He went above & beyond to keep us updated and accommodate our needs. Thanks Chris & Caliber for a job well done & will definitely use services again! 😃

Likely to Recommend

Would definitely recommend.

Repair Quality

Excellent job on repairs. Car like it was before.

Customer Service

Chris was very attentive to our needs and did an excellent job keeping us updated on repair status. Also friendly and great customer service skills. Thanks Chris for all your help!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was great except the person fixing my car got sick so the job took 3 weeks. Otherwise all was great!! Thank you!!

Likely to Recommend

Repair Quality

Great work

Customer Service

Likely to Recommend

Repair Quality

They did s great job repairing my car.

Customer Service

Chris is a nice person!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Caliper was responsive, communicative, timely, and my car looked great upon completion.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The gentleman that took care of my car was wonderful. He demonstrated great customer service and was very skilled, my car looks new again, like nothing happened. I appreciate their kindness and and consideration very much, as this happened during a lot of other things I had going on, so it was a blessing that I didn't have to really worry about anything. Thank you to the receptionist as well for being so patient with all of my anxious calls. You have a wonderful team, appreciate them. <3 <3 <3

Likely to Recommend

Repair Quality

It looks beautiful! They did a wonderful job.

Customer Service

So patient with all my questions and concerns. I appreciate that they heard them and took my circumstances into consideration.

Returned Clean

My Experience

Is took a long time the get them bumper in to the shop. Not your fault. Evertying else very good.

My Experience

Very professional, friendly staff. Timely, beautiful repair. Appreciated getting several updates as repairs progressed. Will definitely recommend to friends!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A well done repair job, completed at estimated price in predicted time. Drop off and pick up were easy and communications about progess occurred.

My Experience

thank you guys for doing such a great job! from scheduling the appointment, getting an estimate, the body work itself, and payment, to accommodations for pick up, caliber collision did an excellent job!! ◡̈ chris & aiesha were both very friendly, informative & approachable with questions— my car looks brand new, thank you all again!!!

My Experience

The Staburst Fruit Chewies in the little jar on the reception desk were quite stale. Nice idea though. The new mirror is perfect!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service