Caliber - Durham - Northwest

4.8 (3,715reviews)
96%
5122 Neal Rd,  Durham,  NC  27705

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,715)

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My Experience

My Experience

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Seem to have done a good job.

Repair Quality

It looks very good.

Customer Service

my only problem is having to take off the LKAS every time I drive.

Returned Clean

My Experience

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Repair Quality

All staff were knowledgable, kind, timely with info, & professional.

Customer Service

My Experience

Highly professional work in repairing my Honda Odyssey!

Likely to Recommend

ABSOLUTELY!!!

Repair Quality

Excellent work! Our family has had several collision repairs with Caliber and have always been entirely satisfied and highly recommend the company.

Customer Service

My Experience

My car looks AMAZING. Everyone was so nice to me as well. Quality and great customer service!!! Thank you so much! Also everything went smoothly as planned. Great experience!

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My Experience

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My Experience

They were very nice and friendly. Send me updates on the status of my vehicle’s repair. They did the job in less than 1 week. Highly recommend

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Repair Quality

The service was great, repair was timely and simple to work with my insurance company.

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My Experience

My Experience

I will always bring my car to Caliber, preferably on Neal Rd. They have always taken care of my car and are always kind and inviting when I have to add another Caliber folder to my collection. They are the best!

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My Experience

Everyone was very kind, communicative and finished well in advance of the original completion estimate.

My Experience

Good communication and proper timeframe. Good final job too.

Likely to Recommend

Repair Quality

A beautiful job was done almost like new. Employees are wonderful and I was kept up to date on progress as well as pick time. Was my pleasure to pick this establishment. Thank you Caliber Collision!

Customer Service

Returned Clean

My Experience

The camera is not working. I will need to bring it back. This is really disappointing and inconvenient.

Likely to Recommend

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Customer Service