Caliber - Durham - Northwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very good service and people
Repair Quality - 5.0/5.0 -
Overly satisfied with the early return and and repair of my vehicle, I can say Caliber gave me a nice Christmas present & if needed I highly recommend their service.
Customer Service - 5.0/5.0 -
Excellent customer service over text and by phone call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous. Kept us up to date and job was finished several days ahead of schedule. Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
i have used caliber many times already.
Repair Quality - 5.0/5.0 -
the bumper looks fine
Customer Service - 5.0/5.0 -
they kept me informed of the progress
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the service ad being updated through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service and the communication during the repair process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I especially appreciate that you cleaned the car
My Experience - 0.0/5.0 -
The replacement parts didn’t match the rest of the parts. Now I have two toned sides.
My Experience - 5.0/5.0 -
Loved and appreciated the frequent updates and super easy to get into contact with for questions. Easiest most seamless process very happy with everything so far.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick was great! My car looks fantastic!! They even cleaned my car inside & out!
Likely to Recommend - 5.0/5.0 -
This is my 2nd time to get my car fixed at Caliber Collision.
Repair Quality - 5.0/5.0 -
My car looks outstanding! The people there are so very nice and they communicate with you on the situation. Was told it would be after Christmas before it was complete. My car was dropped off Dec. 2nd and to my amazement, it was complete on Dec. 16th.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff, they keep in touch with you the whole time, they guarantee their service 💯I would recommend this place to anybody
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me informed the whole time about how my car was doing, even though it was just a little dent from my trailer at the house anyway I would recommend this place to anybody without a warranty or with an older car
My Experience - 5.0/5.0 -
You guys have fixed three of my vehicles and I haven’t been disappointed. Well done!!!! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Randall Lute was extremely helpful in explaining what needed to be done and making sure it was done quickly. The entire experience was very professional. Thanks.