Caliber - Durham - Northwest

4.8 (3,721reviews)
96%
5122 Neal Rd,  Durham,  NC  27705

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,721)

Likely to Recommend

absolutely!

Repair Quality

work was exceptional

Customer Service

very sensitive to my request to be kept informed as the work progressed.

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Very helpful.

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My Experience

Staff were good to work with, communication was clear.

My Experience

All personnel were extremely courteous and helpful.

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My Experience

I have no worries about how they’ll handle my car. It’s always good as new

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Customer Service

Returned Clean

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Returned Clean

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Likely to Recommend

I live 35 minutes away from the Caliber Collision Shop and so do most of my family and friends. But, I would still recommend Caliber if they ever needed a body shop.

Repair Quality

I was very impressed with the shop when I walked through the door.

Customer Service

From the time I spoke with a representative on the phone until I left with my vehicle repaired, Customer Service was Excellent.

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It looks like a brand new vehicle.

Customer Service

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Fantastic team and great job

Customer Service

Returned Clean

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Would absolutely recommend Caliber

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

The car was well done and neat and the service was quickly done no delays and the workers were wonderful even the secretary thanks

Likely to Recommend

Repair Quality

Customer Service

I just wish you would paint the small dents on the back of my car so that the front and back would look the same

Returned Clean