Caliber - Durham - Northwest
5122 Neal Rd,
Durham,
NC
27705
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Thomas
(Subaru owner)
reviewed 11/8/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bob
(Toyota owner)
reviewed 11/4/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Angela
(Ford owner)
reviewed 11/4/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janice
(Hyundai owner)
reviewed 11/4/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The lady at the front desk was polite and very helpfull. Excellent customer service
Collette
(Mazda owner)
reviewed 11/4/19
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Susan
(Ford owner)
reviewed 11/4/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Kia owner)
reviewed 11/4/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jennifer
(Honda owner)
reviewed 11/4/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
David
(Subaru owner)
reviewed 11/2/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jessica
(Nissan owner)
reviewed 10/29/19
My Experience - 5.0/5.0 -
Staff was highly qualified, explained the entire process to me, and did an excellent job!! My car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anonymous
(Toyota owner)
reviewed 10/28/19
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anonymous
(Honda owner)
reviewed 10/28/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Frank
(Toyota owner)
reviewed 10/28/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
personal attention and quality work
Customer Service - 5.0/5.0 -
I felt that I was more than just a customer.
Returned Clean
Laura
(Mini owner)
reviewed 10/25/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Devin
(Lexus owner)
reviewed 10/25/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank u
Customer Service - 5.0/5.0
Lillian
(Volkswagen owner)
reviewed 10/24/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
April
(Toyota owner)
reviewed 10/24/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anonymous
(Kia owner)
reviewed 10/22/19
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
But I will say that I did not inspect it very closely but I need to.
Customer Service - 5.0/5.0
Mary
(BMW owner)
reviewed 10/21/19
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Tracey
(BMW owner)
reviewed 10/21/19
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
Took 3 weeks due to parts problems, delays, etc.